20
poor

S-pushTAN für iPhone und iPad | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Star Finanz GmbH? Unlock additional insights
Android unitQ Score
Android User Feedback
58%
Android
184 Reports
iOS unitQ Score
iOS User Feedback
42%
iOS
133 Reports
User Feedback
42%
iOS
133 Reports
58%
Android
184 Reports
S-pushTAN für iPhone und iPad - Latest Quality Issues
iOS
May 14, 2024
App update available
Can't use the app for about a month. When I open the app I have to log in again and again, after I log in, it says that an update is available but in the AppStore it says that the app is up to date.
iOS
May 14, 2024
App hasn't worked for weeks
Unfortunately, the app has not been working for weeks, which makes it impossible to use online banking. I understand if mistakes happen and the app is unusable for a few days. In the meantime, however, it has been weeks and there is no communication on the part of the Sparkasse regarding a possible time when the app will work again. However, the €10 account fee will continue to be debited reliably... For the moment, I can therefore only advise anyone interested not to become a customer of the savings bank.
Android
May 15, 2024
Absurd, a banking app that has not been updated for almost half a year.
iOS
May 15, 2024
Errors in the app
Until yesterday I had the same problem as everyone felt right here. I was helped in the savings bank. App deleted, app reloaded, SMS received and set up again. :) Running again 👍🏽
Android
May 15, 2024
Nothing ever works properly, security does more harm than good, technology lags far behind
Android
May 15, 2024
It's a pity that you have to wait when switching from mobile device to mail with a new code. Why can't you use online banking? You can also get notifications there.
Android
May 15, 2024
Worst TAN app I've ever come across. Since the update compulsion, nothing works anymore. Even after resetting with waiting for the letter, the same continues. This means that working with the SK app is no longer possible. Simply impossible when you can't get home for weeks.
iOS
May 15, 2024
Updating the app
I am supposed to update the app to use the app. If I press the 'Update now' button, the error message 'The update was not successful' appears. What is this? So I can't even log in online to the Sparkasse anymore. I can't do anything. You should fix this as soon as possible!
Android
May 16, 2024
Since the last updates, the app has been severely delayed. Likewise, you have to enter the password every time you release when working with biometric data. Sure, if the password was 1234, it wouldn't bother so much. If, on the other hand, you have a longer, cryptic password like me and perhaps others, this is impractical. Especially since the use of biometric data is supposed to prevent exactly that. All in all, I find the app more annoying than useful at the moment.
S-pushTAN für iPhone und iPad - Product Description
Get on the safe side: With the S-pushTAN app, you can get the practical and secure approval procedure of your Sparkasse on your iPhone or iPad. When banking online, use pushTAN, an advanced, mobile security procedure.

IT'S THAT EASY
• When banking online with iPhone, iPad or computer, place your payment orders and send them.
• The S-pushTAN app always shows the details of the order. Just check the order data and release the order by swiping.
• Usable for all orders with TAN release. Whether transfers, submitting or changing standing orders, securitie or service orders and much more.

LET'S GO AFTER ACTIVATION BY YOUR SPARKASSE
You can start with the S-pushTAN app if you are registered for the pushTAN procedure and have got your personal registration letter.

1 - Apply for the pushTAN procedure or switch from your previously used procedure at the online branch of your Sparkasse.
2 - Download the S-pushTAN app to your iPhone or iPad for free.
3 - As soon as you have received the registration letter from your Sparkasse, start setting up the S-pushTAN app. 

SAFETY
• The S-pushTAN app communicates exclusively encrypted via tested interfaces and ensures secure data transfer according to German online banking requirements.
• Access to S-pushTAN is protected by a password you have chosen and optionally by Touch ID or Face ID.
• The app automatically locks after a short period of time, which means that your data is secured as much as possible even if the iPhone or iPad gets lost.
• The German TÜV confirms these highest safety standards every year anew.

WORTH TO KNOW
• In order to be able to use pushTAN, you need an activation by your Sparkasse and a registration letter for the first setup.
• In order to use the current version of the app, you need iOS from version 13 on your iPhone or iPad.
• If your iPhone or iPad is jailbroken, S-pushTAN is not executable on it. The important high security standards for the mobile banking we offer cannot be guaranteed on manipulated devices.
• Please do not deny S-pushTAN any of the requested permissions when setting it up, as these are necessary for the smooth functioning of the app.
• You get the app for free, but its use can cause costs. Please note the given information of your Sparkasse.

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We take the protection of your data very seriously. It is regulated in the privacy policy. By downloading and/or using the S-pushTAN app, you fully acknowledge the terms of the End User License Agreement of Star Finanz GmbH.
• Data protection: https://cdn.starfinanz.de/s-pushtan-datenschutz
• Terms of use: https://cdn.starfinanz.de/s-pushtan-lizenzbestimmung
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