73
good

Standard Bank / Stanbic Bank | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
10 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
99%
Android
437 Reports
iOS unitQ Score
iOS User Feedback
1%
iOS
6 Reports
User Feedback
1%
iOS
6 Reports
99%
Android
437 Reports
Standard Bank / Stanbic Bank - Latest Quality Issues
iOS
May 13, 2024
Slow
This app really has tested my patience a few times. It's so slow, the fact that i can't access my banking app with wifi is so irritating. This is definitely the worst app ever. Please do something about it. I love Standard Bank but the app itself is absolutely diabolical.
Android
May 13, 2024
Won't let me complete sign-in
Android
May 14, 2024
Doesn't let me register in it
Android
May 14, 2024
Hi I can't get through my cellphone banking app it first requires a verification code then I write it but still i can't get through it says I must contact the bank for assistance because they're experiencing technical problems always
Android
May 14, 2024
I have been struggling to sign-in since this afternoon.... everytime they tell me"something went wrong with sign in please try again later while we investigate"
Android
May 15, 2024
I'm struggling to find immediate payment
Android
May 15, 2024
Can't sign in with app. When I enter my app pin, a message, BAD REQUEST, flash at the bottom, since Sunday (14/05/24). The sign in menu remain.
Android
May 15, 2024
The app is not accepting to add my account such that I can see my balance I don't know why just asking me South Africa id
Android
May 15, 2024
Struggling to use app on phone after new card was activated
Standard Bank / Stanbic Bank - Product Description
The Standard Bank app gives you full visibility of your accounts and total control over your money. It’s secure, simple and fast!


Simple day-to-day banking

• Easy payments and transfers
• Buy airtime, data, SMS bundles and electricity
• Send cash vouchers to anyone with a cellphone
• Low-fuss international payments


Take control of your money

• Open savings and investment accounts online
• Edit your payment limits, stop cards, or order a new one 
• Get stamped statements, bank letters and tax certificates
• Submit and track building insurance claims


Everything in one place
• Single view of all your Standard Bank accounts
• Manage your vehicle and home loans
• Get vehicle loan pre-approval
• Link your accounts to your share trading profile


Safer, smarter banking 

• Stay secure by signing in with your fingerprint, Face ID or app code


Getting started

You’ll need some data to download the app for the first time, but data charges no longer apply when using the SA app itself. If you have a connection, you can do your banking! 

Transactional features are available to Standard Bank accounts held in South Africa, Ghana, Uganda, Botswana, Zimbabwe, Zambia, Tanzania, Lesotho, Malawi, Swaziland and Namibia. Keep in mind that some types of payments include transaction fees.
Note that some features may not be available in your region.


Legal info

The Standard Bank of South Africa Limited is a licensed financial services provider in terms of the Financial Advisory and Intermediary Services Act; and is a registered credit provider in terms of the National Credit Act, registration number NCRCP15.
Stanbic Bank Botswana Limited is a Company (registration number: 1991/1343) incorporated in the Republic of Botswana and a registered commercial bank. Namibia: Standard Bank is a licensed banking institution in terms of the Banking Institutions Act, registration number 78/01799. Stanbic Bank Uganda Limited is regulated by the Bank of Uganda.
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