23
poor
SC Mobile Nigeria | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-37 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
83%
Android
44 Reports
44 Reports
iOS unitQ Score
iOS User Feedback
17%
iOS
9 Reports
9 Reports
User Feedback
17%
iOS
9 Reports
9 Reports
83%
Android
44 Reports
44 Reports
SC Mobile Nigeria - Latest Quality Issues
Android
May 7, 2024
I really love to bank with you but I have been trying to upgrade my account for the past 3 weeks, with no success, after uploading all required documents it will take about a week before I receive a mail that they are having challenges with their system, but that is rectified, but when I initiated the same again after one week I received the same msg, it's really frustrating. Even only to upload my nin slip has taken a month, still the error still persits even after uploading my original nin id.
Android
May 7, 2024
Standard chartered bank, is one of the useless bank in this word... when your account is dormant like this your money is gone, have been on this issue since last year November
Android
May 7, 2024
SC mobile has not been living up to expectations. I expected that a bank of international repute will ensure it's mobile app can generate transaction receipt like other local and international bank apps. Unfortunately that has not been the case. Please you should urgently upgrade your mobile app to enable it generate transaction receipt as expected. Do this and I'll give you a 5 star rating.
Android
May 7, 2024
Very poor after updating the app keeps shutting down can't even access my account till date
Android
May 8, 2024
Always a new issue with this app and bank every day. This is my third major complaint in less than a month of use. Why won't you allow me recover my login username and password through my email address? Why do I have to use a debit card(which I don't have), or visit the nearest bank branch, which is quite far from me? You guys are ridiculous
iOS
May 8, 2024
App not user friendly
In Nigeria, this happens to be the most cumbersome banking App ever. So much navigation and error every now and then in initiating transfer. This App does not represent a global bank status. Do not know if it user specific though
Android
May 8, 2024
The app does not generate receipts after transfer or other transactions. There are no icons for bill payment, airtime recharge or frequent transactions. User journey is too far and the interface is difficult to navigate for an average user.
iOS
May 9, 2024
Unstable app
Since this app has been upgraded it has become very unstable and un reliable. It keeps asking for upgrade despite it been upgraded.
iOS
May 11, 2024
App upgrade
Have been trying to upgrade the mobile app for the past one week, which is not connecting and downloading on the App Store. I couldn't sleep at midnight all because of scb app upgrade. I have to an emergency pay to make. Kindly rectify this app in Apple Store as soon as possible.
SC Mobile Nigeria - Product Description
Welcome to SC Mobile! You are about to start an amazing digital banking experience straight from your mobile phone. Download our app to open a Standard Chartered Bank account instantly. Enjoy mobile banking from the get go to transfer funds, manage your account and complete most of your service needs. Say goodbye to long queues and do your banking anywhere and everywhere. Be Unstoppable. Open an account in 5 minutes SC Mobile offers you a complete digital bank at your fingertips. Now you can open an Instant Account with Standard Chartered Bank in just 5 mins, and enjoy the convenience and benefits of banking with a world class financial institution. Upgrade your Account From an Instant Account, you can upgrade your account to Instant Plus Savings, Salary or Regular Savings to do more transactions. Furthermore, you will be able to open Current Account in Naira, USD or GBP with the Bank. Option to apply for mortgage, personal loans and credit cards are coming soon. Enjoy banking at no cost - No charge for all inter-bank local transfers - Zero SMS transaction charges - Free Gold Visa Debit/ATM card (first issuance) - Free card delivery to your mailing address anywhere in Nigeria - Zero cash withdrawal charge on any 3rd party ATM in Nigeria, regardless of the number of withdrawals Grow your wealth - Access our wide range of Wealth Management Products - Invest in Fixed Income, Mutual Funds and Treasury Bills online real-time - Buy, Sell and Track your portfolio anytime, anywhere - Enjoy high interest on your Savings accounts - Create a Fixed Deposits account right on your SC Mobile app - Get access to our latest market insights and take advantage of the market opportunities available - Get global diversification (both local and offshore investments) with best in class fund managers Be your own banker Digital banking with SC Mobile provides you with the great convenience of doing (almost) everything at your pace and comfort. Straight from the app you can; - Request for a card, block or replace it - Activate your debit/credit card, choose a PIN and reset PIN - Book fixed deposits - Order for cheque book and confirm cheques - Request for bankers’ draft - Make request for account statements - Request for Reference letters - Update personal information - And many more A complete view of your accounts and transact with ease SC Mobile allows you to see, move and manage your finances anytime, anywhere. You can transfer funds to accounts within Standard Chartered Bank and to other local and international destination accounts; Airtime top up; Data bundle subscription and other bill payments.
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