Quality degradation at Starling Bank - Mobile Banking  
Users report higher volume of Quality Issues than usual
87
good

Starling Bank - Mobile Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
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Epic
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Android unitQ Score
Android User Feedback
84%
Android
412 Reports
iOS unitQ Score
iOS User Feedback
16%
iOS
77 Reports
User Feedback
16%
iOS
77 Reports
84%
Android
412 Reports
Starling Bank - Mobile Banking - Latest Quality Issues
Android
May 7, 2024
Menus could be clearer or more intuitive
Android
May 8, 2024
I would like the statements page to read more like a statement page with single lines even if this means viewing it in horizontal mode
Android
May 8, 2024
Doesn't work with GrapheneOS This was a great app, but a recent update has stopped it working with non-Google Android. My device isn't rooted, has the latest AOSP patches, and is fully encrypted - but that's not enough for Starling. A real shame. I'd love it if they would make it work again.
Android
May 9, 2024
Very good for banking. But app interface need to be more organised.
iOS
May 10, 2024
Useless bank
Blocks transactions, without anyone reaching out, i was thinking transaction gone through while it was pending. Cant see list of transactions like any other banking app. Total waste of time
Android
May 10, 2024
I am unable to log into my own account 😔
iOS
May 14, 2024
Fix your registration process!!
Its broken! Broken! Broken!!! It doesn't let me upload the company. It says no connection. Pathetic.
iOS
May 15, 2024
Frustrating
I've tried to open a business account with Starling as they were recommended to me. After a drawn out application I've been rejected with zero in terms of reasons why. Really frustrating after answering extended questions. I shall be trying a high street bank instead.
Android
May 15, 2024
Why is it not available for Latvia? The article does not recognize the Address !
Starling Bank - Mobile Banking - Product Description
Forget everything you know about banking. 

Our personal, business and joint accounts make managing your money as seamless, simple and satisfying as it should be in 2023.

Open a bank account online in minutes - for free - from your phone, and join the millions who have already discovered the better way to bank.

What’s in it for you?
 
No overseas fees
 
• We won’t charge you a penny for using your card abroad, or for withdrawing cash at an ATM. 
• We’ll give you the Mastercard exchange rate, and won’t add anything on top. 
• Get notifications in the local currency, and in GBP.
 
Better budgeting

• Get instant payment notifications and track your balance in real-time
• Learn where your money goes, and how to make savings, with Spending Insights
• Use Bills Manager to set aside money for your bills. It means your main balance will only show you what’s actually available for day-to-day spending.
• Connect to other money management tools through Starling Marketplace, such as PensionBee and Wealthify.
 
Save effortlessly

• Saving Spaces are like virtual change jars. 
• They sit within your bank account, but the money’s kept separate from your main balance – so you’ll never accidentally dip into your savings.
• Personalise Spaces with pictures, set a target, and track your progress.
• Save on autopilot – round up payments to the nearest pound and put away the spare change, or set up regular payments into your Spaces.
 
Pay and get paid seamlessly
 
• Owed money? Send a simple link to get paid back.
• Enjoy easy international transfers to 37 countries from your app – no hidden fees or exchange rate markups
• Pay people instantly in-app – no fiddly card reader needed
• Deposit cheques digitally from your phone and pay in cash at the Post Office.
 
Keep your money safe

• Your money’s covered up to £85,000 by the Financial Services Compensation Scheme
• With 24/7 in-app support from real humans in the UK, we’re always here to help
• Lock your card in-app and turn settings on and off, such as contactless, online, gambling and swipe payments
 
Business banking

No monthly fees. Get mobile and web banking access, 24/7 support and simplified accounting. Deposit cash at the Post Office from as little as £3, and deposit cheques in-app by taking a photo. Automate your expenses, ring-fence money for bills, keep track of invoices with instant payment notifications and spot where your business is spending with smart analytics. Voted Best Business Banking Provider 2023.

Starling Kite for kids
 
Kite is our debit card and app for kids. It’s like a child bank account, but built seamlessly into your Starling account (personal or joint) for better visibility and control. Kids have their own version of the app, too.

The joint bank account

Manage collective household expenses or save up for something big together; our joint account simplifies shared spending. Get instant payment notifications, track your spending with Insights, save up together and make important payments from one account. Open an account in seconds.
 
Starling Bank is registered in England and Wales as Starling Bank Limited (No. 09092149), 5th Floor, London Fruit and Wool Exchange, 1 Duval Square, London, E1 6PW.
 
We’re authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 730166.
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