73
good

Starlink | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Utilities
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
89%
Android
200 Reports
iOS unitQ Score
iOS User Feedback
11%
iOS
25 Reports
User Feedback
11%
iOS
25 Reports
89%
Android
200 Reports
Starlink - Latest Quality Issues
Android
May 10, 2024
This review covers CUSTOMER SERVICE only..possibly the worst I've seen in 30 years. Which is tragic considering the actual product was brilliant aside from the equipment failing after only a couple months. If you want to spend hundreds on equipment and service to be ignored when a problem occurs, this is your company.
Android
May 10, 2024
I can't get through the support
Android
May 10, 2024
Really bad connection, interruptions every few minutes, a whole load of money for a whole load of nothing, just get a normal internet connection this is not worth it
Android
May 10, 2024
Whenever I try to use this app, I get a message saying that my phone is incompatible to track satellites and it has only been used for a few months. I've made all possible updates, but I can't.
Android
May 10, 2024
can't order in Indonesia yet
Android
May 12, 2024
I installed it and it doesn't work well
Android
May 12, 2024
the app hangs, to edit the name, horrible
Android
May 13, 2024
Hello. I started with the service and I still haven't been able to enjoy it, because it tells me: Active Connected without Internet Unexpected location I wrote to technical support and nothing. I don't know if the problem is in entering the SN code that comes in the shipping box of the Kit, if anyone can help me fix, I would appreciate it. Thank you.
iOS
May 14, 2024
Slowing Down
A few weeks ago, I saw that the download speed has decreased considerably something that I don't like, I would like them to fix that.
Starlink - Product Description
Starlink delivers high-speed Internet almost anywhere on Earth.

The Starlink app is here to help you:

• Identify the install location that will ensure the best quality of service
• Set up your Starlink hardware
• Check for obstructions that can interfere with service
• Verify your WiFi connection
• Receive alerts for service issues
• View connectivity statistics
• Identify devices connected to your network
• Troubleshoot connectivity issues
• Contact support
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