70
good

SumUp - Credit Card Reader | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
11 Points Past 7 Days
Category: Business
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
81%
Android
323 Reports
iOS unitQ Score
iOS User Feedback
19%
iOS
78 Reports
User Feedback
19%
iOS
78 Reports
81%
Android
323 Reports
SumUp - Credit Card Reader - Latest Quality Issues
iOS
May 14, 2024
Not suitable for private individuals
You can't do anything with the app without a VAT id
Android
May 15, 2024
At first the machine and the app were wonderful, but then it started to have problems with transfer via Pix, it started to take time to connect, and today the app itself is horrible every day asks to authorize the cell phone and a bureaucracy to get a service!
Android
May 15, 2024
I formatted my phone and couldn't update the app
Android
May 15, 2024
Tap to pay does not work With Oppo a79 5g
Android
May 15, 2024
Unable to receive the authentication code by SMS to validate strong authentication. I don't receive text messages, even though notifications are well accepted for the application. I can no longer use the card, the pin code is a priori wrong despite the change of the pin code, the contactless can no longer be used since I have used the quota, no online payment possible or transfer to another account since I cannot do strong authentication...
iOS
May 15, 2024
Do not get this if you want to charge big transactions
It's the worst platform to make transactions, you have to be sending forms of good and services and invoices through email, you can take up to 2 days emailing back and forth and wait for them to review them and if they think they have enough evidence for you to get paid you have to wait another 1-3 days for you to get the money, not worth the headache
Android
May 15, 2024
I accepted a payment but the amount was not credited to my personal bank account. The money remained in the company account!! There is no option to talk to someone just with a robot via predefined questions/answers !! Not recommended!
Android
May 16, 2024
The rates are great indeed. however, hope you don't have any problems, the bank has a third-party support, which is extremely HORRIBLE, 2 hrs to be able to talk to an attendant. They never understand what you want, that's terrible. After exactly one month trying to release access to my app, I had to migrate to another bank. It is logical to withdraw my money, with the withdrawal fee, because payment through the app would be impossible.
Android
May 16, 2024
This app sucks! Don't download it. It doesn't save people's Pix, and you have to ask them all the time (I'm referring to the frequent Pix), their app is full of bugs. It's no good.
SumUp - Credit Card Reader - Product Description
Business made simple

The SumUp App makes it simple to accept payments and manage your business. Use our free app together with a SumUp mobile card reader to get paid anywhere.

Our app also makes it easy to manage your item catalog, build an online store, sell gift cards, issue invoices, send payment links, and more. These tools are intuitive and involve no binding contracts – all you pay is a fixed fee per transaction. So whether you need a mobile POS solution or you’re looking for new ways to boost your business, we’ve got you covered. 

Card payments
Download our app and pair your device with a SumUp Card Reader to take chip and contactless payments. With SumUp, you can accept credit cards and debit cards, plus Apple Pay and Google Pay. We also make it simple to set sales tax rates, add tipping options, and issue refunds.

Items 
Create your own personalized item catalog. Use our payment app to add, edit, and delete items. Having your entire inventory at your fingertips makes transactions speedy and simple. You can also organize your items into categories, to make selling even easier.

Payment Links
The flexible way to get paid online. Simply enter the amount you want to charge, create a link, and share it with your customer via social media, SMS, or email. The link will take the customer to a secure website where they can complete the transaction. It’s a great way to take cashless payments without a credit card reader. 

Invoices
With SumUp Invoices, you can generate professional, legally compliant, on-brand invoices in minutes. When your customer receives an invoice, they’ll have the option to pay securely online. Create and send as many invoices as you like with no service fees. There are also no costs for receiving payment by bank transfer – just a small fixed fee for card payments. 
		
Gift Cards
Interested in a new revenue stream that requires minimal effort? Open the SumUp App and you’ll find a gift card page for your business, ready to share. Your customers can buy digital gift cards for any amount, and personalize them by picking from a range of designs. You can manage the balance of every gift card you sell within the SumUp App.
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