80
good
Suncoast SunMobile | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
18 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
80%
Android
56 Reports
56 Reports
iOS unitQ Score
iOS User Feedback
20%
iOS
14 Reports
14 Reports
User Feedback
20%
iOS
14 Reports
14 Reports
80%
Android
56 Reports
56 Reports
Suncoast SunMobile - Latest Quality Issues
Android
May 2, 2024
Mediocre application. Terrible credit union! I have lived overseas for 7 years and Suncoast can't figure out how to add international phone numbers to its customer profile! My credit line was blocked because I tried to purchase a plane ticket in Thailand and Visa locked the account. The application phone numbers are non-working. My $20,000 credit line went to zero! I can't use an ATM, rent a hotel room or car or buy a plane ticket back to the USA! Find better service elsewhere!!!
Android
May 2, 2024
I haven't had any problems in the past with this app, but recently when I make a dispute and go to add any documents for proof, it won't allow me to upload a photo. I have updated the app recently and it is still not allowing me to upload any documents. Please fix this issue as soon as possible.
Android
May 5, 2024
This is an ugly interface.
iOS
May 7, 2024
Not great
Very basic looking app. I love Suncoast but this app looks like a kid made it. Not as user friendly as other bank apps. It gets the job done but I wish it was better.
Android
May 10, 2024
Um, Sunmobile is not loading all I see is a spinning wheel. Sunmobile is constantly crashing. Perhaps it's time for an upgrade.
Android
May 10, 2024
This app is decent overall and mostly reliable, but the online check deposit is absolutely excruciating to use. 50 attempts and still not accepted by the app. The designer obviously doesn't realize that perfect lighting isn't possible when taking a picture of a piece of paper with a phone camera.
Android
May 11, 2024
Photo abilities stink for my android when trying to do mobile deposit. No matter how steady I try to photograph, it looks like I'm running by my checks trying to take pictures. We also need an option when transferring $ for loan repayment to just pay principal or interest instead of having to call.
iOS
May 11, 2024
Good bank but horrible app
I gave 2 stars only because it's a good bank, but come on Suncoast you guys are too big to have an app that looks like a 5 year old made it. Every review I've read is some complaining about the app. When I downloaded the app I was so confused, wondering if I downloaded the correct one. The app just looks so plain and slow. It's almost like you guys just quickly threw something together and hoped for the best! But again great bank but horrible app.
iOS
May 12, 2024
Come on
Love being a member but this app is severely outdated just like the main website and ZELLE is a beyond a need now it's now become a MUST!
Suncoast SunMobile - Product Description
Suncoast Credit Union’s FREE Mobile Banking Application for the iPhone, iPad and iPod Touch. BANK 24/7 Manage your accounts, view copies of cleared checks view transaction history, make quick transfers between Suncoast accounts and find the closest branch or ATM in our network. SAFE and SECURE Suncoast uses SSL (Secure Socket Layer) to communicate securely through all mobile service providers. LOCATE With a single click, you can find the fee-free ATMs near you and locate the closest Suncoast branch. Our search map provides addresses and branch contact information. FREE All Suncoast members may use our SunMobile Application for no charge. Your wireless provider’s messaging and data rates may apply. ANSWERS Consult our Frequently Asked Questions for quick answers about SunMobile. COMING SOON Look for many of the same features available via SunNet Online Banking.
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