89
good

Taptap Send: Money Transfer | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: Finance
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
88%
Android
1783 Reports
iOS unitQ Score
iOS User Feedback
12%
iOS
248 Reports
User Feedback
12%
iOS
248 Reports
88%
Android
1783 Reports
Taptap Send: Money Transfer - Latest Quality Issues
Android
May 15, 2024
To much late sending money 2 days
iOS
May 15, 2024
Slow transfer
Slow processing form uae to Philippines
iOS
May 15, 2024
Poor service please don’t try
Why my money still in process now 3 hours
iOS
May 15, 2024
Worst app ever
The worst customer service and the worst app As soon I open my account t and they requested me my personal documents, the decided to inability my account for security reason If I was able I will give them cero stars
Android
May 15, 2024
I had a bad experience with the app. Basically, they suggested to me when sending if I would like to take care of the withdrawal costs for the recipient, which I accepted. The amount has therefore been increased accordingly. except that we still charged the so-called fees when withdrawing. Not to mention the fact that the amount received was much lower than what the application estimated on my side, an amount for which the withdrawal fees that I had already borne were still applied.
iOS
May 15, 2024
No fees but very bad rates.
They mention that there is no fees however they have very bad rates. As if they take their fees from the exaggerated low rates.
Android
May 15, 2024
100 times I calling and I send them an email for address verification but they're failed and there is no option in app to verify the residence address I am going to delete the app and I will not suggest to anyone
Android
May 15, 2024
The App itself is easy to use but they recently sent an email concerning my location which I did reply back but now again I cannot send any money
Android
May 16, 2024
On my experience it's not good they suspended my account with 2monthe of using..they ask me to give proof of living I send my bank statement and exchange recept but they not exept also give response very late..for my experience it's not good ...
Taptap Send: Money Transfer - Product Description
Transfer money abroad instantly (90% of our transfers complete in under 5 minutes), with great rates, straight from your phone. 

It’s as simple as tap, tap, send - fast and convenient for you and your family back home. 

With TapTap Send you enjoy:

• Fast remittance: 90% of our transfers are done within 5 minutes. 
• Safe & secure service: your card is protected by bank-level security and encryption.
• Great exchange rates: we negotiate rates every day to try and deliver the best one possible for you!
• No surprises: no hidden fees here. And if there’s a problem with your transfer, we’ll let you know immediately.

We’re focused on giving you the best experience to send money internationally. And because our team is from the countries to which we send, we know how to make things as smooth and easy as possible for you.

NO FEE TRANSFERS
• No fee for transfers outside of fixed exchange rate corridors (e.g., XOF, XAF)
• Great exchange rates to save you money

FAST AND SIMPLE
• 90% of transfers complete within 5 minutes
• Complete your first transfer in less than 30 seconds

SECURE
• Taptap Send is licensed in the UK, Canada, the US and the EU for sending money
• PCI compliant -- we do not store your credit or debit card information
• We do NOT sell any of your personal information to ANY third parties


CONVENIENT - MOBILE MONEY, CASH PICKUP AND BANKS
• Send cash from your card to your recipient’s wallet. They'll receive a text and can cash out at a nearby agent
• Mobile-money: send to MTN, M-Pesa, Vodafone, Airtel, Wave, and Orange, JazzCash, Easypaisa, Amole,  EcoCash and HelloCash (country dependent)
• Bank transfers available in Ghana, Kenya, Brazil, India, Nigeria, Bangladesh, Sri Lanka, Pakistan, Egypt, Mexico and Vietnam to GCB, Access, BAM, Banrural, Ecobank, Cooperative, Barclays / Absa, Banrural, Sonali, Attijariwafa and Islami banks, among others
• Cash pick-up transfers to CashPlus, Wizall, City Express, Exito, Wing, BAM, Banrural, Banco GYT, Cebuana Lhuillier, Whish, Swared, ADIB/Fawry, Farmacias, Oxxo, WafaCash and UPT


LOCAL
• Our team is from the communities we serve and speaks over 30 languages

OUR SUPPORT
We’re always here to help. If you ever need us or have questions, please email us at support@taptapsend.com.

OUR MISSION
We started Taptap Send because we believe diaspora communities deserve to have someone fighting for them on their most important financial needs: first and foremost, the need to send money to friends and family. Too often, other companies have overlooked, over-charged and not treated these communities with the respect they deserve. We aim to change that, obsessively pursuing solutions to lower costs, reduce delays, and increase convenience.


Send from: GBP (British Pound), EUR (Euro) CAD (Canadian Dollar), USD (US Dollar)


Send to: BDT (Bangladeshi Taka), BRL (Brazillian Real), COP (Colombian Peso), EGP (Egyptian Pound), ETB (Ethiopian Birr), GHS (Ghanaian Cedi), GNF (Guinean Franc),  GTQ (Guatemalan quetzal), HTG (Haitian Gourde), INR (Indian Rupee), KES (Kenyan Shilling), (LKR (Sri Lankan Rupee), MAD (Moroccan Dirham), MGA (Malagasy Ariary),  MXN (Mexican peso), MZN (Mozambican Metical), NPR (Nepalese Rupee), PHP (Philippine Peso), PKR (Pakistani Rupee), TND (Tunisian Dinar,) TRY (Turkish lira), UGX (Ugandan Shilling), USD (US Dollar), VND (Vietnamese Dong), XAF (Central African Franc), XOF (West African Franc), ZMW (Zambian Kwacha), ZWR (Zimbabwean dollar)


We are not affiliated with Western Union, MoneyGram, WorldRemit, Remitly, Transferwise, Azimo, Small World or Ria.
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