57
fair

TD Bank (US) | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
79%
Android
125 Reports
iOS unitQ Score
iOS User Feedback
21%
iOS
34 Reports
User Feedback
21%
iOS
34 Reports
79%
Android
125 Reports
TD Bank (US) - Latest Quality Issues
Android
May 12, 2024
I have been trying for three freaking days to download the TD Bank my application that is on my cell phone. However there is no way on God's Green Earth that I am able to download it on the computer because it keeps asking me who I want to freaking share it with when I don't I just simply want to download it on the computer. What the hell is so difficult about that? Think everybody in the Western world wants to only have their applications on the phone? Maybe some of us want it on the computer.
Android
May 12, 2024
Can't open my account it sign me out when I try to open can't sign in....it sucks had never an issue with the other app.. I just un-installed and installed still not working!!!! Help... I'm out of state and can't get into account!!!!
iOS
May 13, 2024
Takes forever to Process
Idk why it takes days to process transactions. It makes it impossible to keep trake of money when it takes days to process in the system. They surly don't need to do this. I would find a bank with an immediate processing rate. This is how they do it in Europe. I do not understand the 3 day processing period.
iOS
May 13, 2024
This app is horrible
This app is not secure at all. People who know what they are doing can easily get into your account and Zelle whoever they want by adding a new contact. The Zelle security team is also awful and will do a bad job investigating ultimately saying they can't do anything since it is your personal account. On top of that every update that comes out with this app they still can't get it right. It is very buggy and often crashes.
iOS
May 14, 2024
Can’t use anymore
New update to 15. Have an older phone. This update won't even allow you to go into your account any longer. New features in an update I understand; not allowing entry is a mistake.
Android
May 14, 2024
The app is quite buggy and hard to use. The Zelle experience looks pretty bad on mobile and very hard to add contacts and/or send money when I can't see what I am typing. (Keyboard covers the input fields and pasting things like email or mobile number are almost impossible)
iOS
May 15, 2024
iOS 15 or later
No longer have TD mobile app due to required increase to iOS or later. Not thinking about how change will impact consumers!!
Android
May 15, 2024
I have tried 4 time to set this app up, with no success. Your representative, Robin, went through the whole app setup with me and it still won't work! Not good!!!
iOS
May 15, 2024
Keeps crashing… everyday
Tired of app crashing.
TD Bank (US) - Product Description
The updated TD Bank app gives you secure, on-the-go access to your accounts, along with powerful and intuitive tools for managing them.

•	Deposit checks with a convenient check-capture tool.
•	Pay bills to almost any company or person.
•	Lock and unlock misplaced or lost debit/ATM cards.
•	Open an account in app.
•	Send or receive money to and from friends and family.
•	Make transfers between your accounts.
•	Change your password and other profile settings.
•	View account balances and activity.
•	Review your statements.
•	Give us your feedback right inside the app.
•	TD ASAP (TM) - Live Customer Service 24/7.

By clicking "Get," you consent to the installation of the TD Bank (US) app provided by TD Bank, N.A. and to any future updates/upgrades. You are also acknowledging that you understand that the TD Bank (US) app and any future updates/upgrades will/may perform the functions described below  at TD Bank, N.A.'s sole discretion. You may withdraw your consent at any time by deleting or uninstalling this app.

TD Bank, N.A. Member FDIC
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