15
poor

Tesco Bank and Clubcard Pay+ | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Tesco Bank? Unlock additional insights
Android unitQ Score
Android User Feedback
53%
Android
70 Reports
iOS unitQ Score
iOS User Feedback
47%
iOS
63 Reports
User Feedback
47%
iOS
63 Reports
53%
Android
70 Reports
Tesco Bank and Clubcard Pay+ - Latest Quality Issues
Android
May 12, 2024
App version 4.34.0 keeps crashing and will not load. I can't find an update to fix the problem.
iOS
May 12, 2024
Constantly wipes and needs resetting up
When it works it's great but have had reset up multiple times for no reason as it seems to lose its configuration randomly
iOS
May 12, 2024
App crashes and closes
When clicking to open the app, the splash screen is displayed and then the app crashes and closes. iOS 17.5, iPhone 12.
Android
May 14, 2024
Same as every one else. Very very slow load and Tesco Bank isn't responding notice though you can still use it. I will uninstall till I hear it had been improved
Android
May 14, 2024
App doesn't open since last update
Android
May 14, 2024
Awful. Doesn't even load on my phone (Android13).
Android
May 15, 2024
The app keeps on telling me that it can not process my request and I have to try again. It only opened once after I installed it.🙄
Android
May 15, 2024
Much like the other reviews, this app since the update is terribly slow and lagging all the time. Frustrating as it was quite good. Come on Tesco have another crack at it, you'll get it right this time I'm sure! Its slower than dial up used to be..
Android
May 15, 2024
App not opening
Tesco Bank and Clubcard Pay+ - Product Description
Whether you’re topping up for your weekly shop or checking the balance on your credit card, the Tesco Bank Mobile App gives you the flexibility and control to manage your money however you want.
 
Access your Tesco Bank Clubcard Pay+ account, credit card, savings account and loans on the go and all in just one app.
 
Register now and you’ll be managing your money on the go with our Mobile App in minutes.
 
You can:

 • Quickly and securely access your Tesco Bank accounts with Face ID, Touch ID, 5-digit passcode or your security number and password
 • Search and sort your transaction history
 • View your bank statements and account documents, and export them whenever and however you like
 • Set up and manage your credit card repayments by Pay by Bank, Direct Debit or debit card
 • Transfer money between your Tesco Bank accounts and complete balance or money transfers in seconds
 • Add, delete or pay your payees on the move
 • Activate your new cards or block a credit card that’s been lost or stolen
 • Use Siri to check your account balances quickly and easily, without logging in
 • Top up your Clubcard Pay+ account on the move using Pay by Bank
 • If you’ve forgotten your PIN, you can request a reminder quick and easily in app
 
Got some feedback to help improve our Mobile App? Visit our community website at yourcommunity.tescobank.com or get in touch with us on Twitter at @tescobankhelp
Want to improve your unitQ Score by 20% within 30 days?
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