fair

Tesco Mobile Pay Monthly | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-13 Points Past 7 Days

Category: Productivity

Work at Tesco Mobile UK? Unlock additional insights

30-Day Trend

Poor

Fair

Good

Epic

Work at Tesco Mobile UK? Unlock additional insights

Android unitQ Score

Android User Feedback

81%

Android
76 Reports

iOS unitQ Score

iOS User Feedback

19%

iOS
18 Reports

User Feedback

19%

iOS
18 Reports

81%

Android
76 Reports

Tesco Mobile Pay Monthly - Latest Quality Issues

Android

May 8, 2024

at the moment cannot receive or make voice calls, this has been ongoing for a while now, never had a problem with tesco before, but this problem seems to be taking forever to sort out. No body seems worried about it, just keep getting a text saying it could be another 5 days to sort. Never ending...

Android

May 9, 2024

Cant find out my contract details on here. This app should link me to clear details of when my contract with you is ended .I have a sim only contract .so when can I leave you with out costs .Its clear if it is sim only .I want my pass word because I dont remeber the last one if I ever had one in tbe first place .You like a lot of other organisations do not consider older people like myself.I just want information without having to try to change passwords .

Android

May 9, 2024

I cannot add data. Technical problems apparently, which have been ongoing for at least 2 days.

iOS

May 12, 2024

Data

Paid for extra Data and not renewed

iOS

May 13, 2024

Took me 12 days to add data to my bundle

Very disappointed with not being able to add to my data every time I tried it said “opps something went wrong try again later!” Not being able to use google maps caused me unnecessary stress.

Android

May 13, 2024

Unable to download app.refuses to recognise phone number.terrible

Android

May 14, 2024

Can't get grocery voucherd

Android

May 14, 2024

Unable to login. Says the number is not Tesco's, which is impossible.

Android

May 14, 2024

Won't let me change or amend anything, let alone contact customer support through the messaging app or webchat. I suffer with severe anxiety so my life is ran electronically having to pick up the phone terrifies me. Please sort this issue with the communication and billing date changes urgently

Tesco Mobile Pay Monthly - Product Description

Keep an eye on your account essentials with the Tesco Mobile app.
 
• Keep track of your monthly data, minutes and texts

• View your usage history
 
• Check when you can upgrade

• Use your Clubcard vouchers towards paying your bill
 
• Add more data or minutes when you need them, or change your monthly data
 
• View your recent charges and manage your safety buffer
 
• Check your recent bills
 
• Change your address

• Get answers to useful FAQs
 
• Manage all the mobile numbers on your account and choose your Family Perks

• Talk to our customer care teams with in-app messaging


All Tesco Mobile pay monthly customers can use the app.

Want to improve your unitQ Score by 20% within 30 days?

All intellectual property rights, including trademarks and word marks, are the property of respective owners