64
fair

TfL Go: Live Tube, Bus & Rail | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
15 Points Past 7 Days
Category: Navigation
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
100%
Android
55 Reports
iOS unitQ Score
iOS User Feedback
0%
iOS
0 Reports
User Feedback
0%
iOS
0 Reports
100%
Android
55 Reports
TfL Go: Live Tube, Bus & Rail - Latest Quality Issues
Android
May 4, 2024
I don't like the layout of this app that needs improvement. It's not like the way they show it before you download the app. No planned stuff comes up on this map because on the TFL website, it says 05/05/24 has planner engineering work on the district line , but this information is not available on this app.
Android
May 5, 2024
This app is too basic, can't store favour and can't dragged on the map to see stops at a particular location.
Android
May 6, 2024
Always shows "you appear to be offline" Rubbish app
Android
May 6, 2024
every time is offline or not working properly....
Android
May 8, 2024
The app is useless. I downloaded this a few days before travelling to London so I could preplan my route across London by tube. Despite putting in Euston station underground as the start point, and the actual destination tube station, the result only offered a bus service, with no reference to the two underground options/routes. For another journey not only did it not offer tubes options, it didn't even give a bus route, instead it suggested I walked or took a bike!
Android
May 10, 2024
Very poor app. Google maps works much better and tells me the correct and helpful data. It's ok if you want to see map. But the other features are poor. For example canningtown DLR.... It's says heading north for train heading East. Says South train but is North??? But on Google it says the station name... Deleted
Android
May 10, 2024
Lack of line information
Android
May 11, 2024
doesn't work on rooted devices. why not? tfl can go eff themselves.
Android
May 15, 2024
stations locations are wrong and bus arriving time is bad
TfL Go: Live Tube, Bus & Rail - Product Description
Travel confidently around London with maps and live travel updates on our official TfL app. Check live arrival times for Tube, London Overground, DLR, TfL Rail and Thameslink trains as well as Trams and Emirates Air Line. Make step-free journeys and look up station facilities. See on the map when stations and lifts are closed. Walking or cycling? Our reliable journey planner will map a safe route.

The app is built around our iconic Tube map. To get started:
• Touch the map or search to plan your journey
• See the status of all lines
• Check how busy each London Underground station is right now
• Re-route as you travel - we’ll suggest alternatives
• Switch to the step-free map for accessible journeys
• Find out when your next train, bus or tram is due
• Look up which platform your train will arrive on
• See when the stations you want to travel through are quieter
• Check out station information and facilities such as toilets

Most recently we’ve:
• Added more information about station toilets – find out where they are by gender and which ones are accessible and/or with baby changing facilities
• Built a new map showing nearby bus stops – making it simple to see where you can catch your bus from
• Refreshed the navigation – it’s even easier to get to the features you want

Our simple and clear layout is designed to make using the app easy for everyone.

Planning your journey: We’ll suggest multiple ways to get to your destination – you pick the one that suits you best. Choose the quickest journey, bus-only or one that’s step-free.

Check before you travel: See how the line is running and when to expect your next Tube, bus, train or tram

Freedom to explore: Choose the right travel options if you or someone you’re travelling with needs to avoid steps, lifts onto a train or in a station.

Bus stops near you: Find the bus stop nearest to where you are, and next bus live arrival information for every route.

Available underground: Connect to Wi-Fi (and 4G in some places) to get all the live updates

What users have said:

“I think that out of all of the transport apps I have owned on my phone, this is by far the best”

“I love how clean the design of the app is & how easy it is to use. The best part of the app is it’s simplicity & how it helps you to navigate across London so effortlessly.”

“The map is awesome! The ability to zoom in and out and see more/less information as you do so. The station information is really useful and seeing which lines/stations are closed or have delays at a glance is really helpful. It’s also beautifully designed! Very slick, clean, and responsive.”

“The app is beautifully designed and free to use. Step free mode also works really well."

“This is a must have app … very much worth the wait. Well done TFL.”
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