21
poor

theofficialnationallotteryapp | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: No Category
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
70%
Android
84 Reports
iOS unitQ Score
iOS User Feedback
30%
iOS
36 Reports
User Feedback
30%
iOS
36 Reports
70%
Android
84 Reports
theofficialnationallotteryapp - Latest Quality Issues
iOS
May 13, 2024
Problems
What is the matter with this app .Every Week I have problems and cannot log in to place a lottery bet ,which mean that a good cause is loosing money. Again this week my screen is showing blank and I cannot use the app. Get it sorted it's becoming a nuisance.
iOS
May 13, 2024
Not working
I created an account. My email is verified, and the app says there is no account registered with my email address. I can login to my account on my desktop, but app does not let me login. Not working!
Android
May 13, 2024
This is rubbish it's not letting me sign in to my account, I'm going to uninstall it's I think it a scam best not to take any chances.
Android
May 13, 2024
not letting me add funds keeps say app has a temporary problem been like that for a few weeks
iOS
May 13, 2024
Pointless & useless app still
When the app is closed you can't do a simple thing like checking if the next draw is a rollover or what the jackpot is I've actually never once liked the basic functionality of this app. The results are out on other websites before this I'm uninstalling. Again!!
Android
May 14, 2024
The app keeps giving me "you are offline" messages when I go to pay for a playslip even though I'm obviously online to have gotten as far as signing in and choosing numbers. I can go onto the website right after and play with no issues so it's obviously an issue with the app. If you can't play using the app then that's half of its purpose gone.
Android
May 14, 2024
I see no reason why I can't play instant wins when I'm out of the UK although I have a UK phone account
iOS
May 14, 2024
Instant win Prizes are garbage - instant disappointment!
Instant win games £5 to play, win £5 £10 £1500 or £1,000,000. The prizes are a joke! There should be more mid way prizes too - not just one extreme to the other. Like £500, £5000 £10,000 £50,000 £100,000 £250,000 etc. Winning £10 on a £5 scratch card as one of 4 prizes is very underwhelming and there's only 2 better prizes which one of them is almost impossible odds to get. Hit or bust! Honestly guys this is rubbish, do better.
Android
May 15, 2024
Up until the last update this app.was working fine but now the spend limit seems to be at a stand still.so no more games can be played so app Is not usable at the moment.
theofficialnationallotteryapp - Product Description
No description found
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