77
good

Trainline: Buy train tickets | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: Travel
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
93%
Android
1149 Reports
iOS unitQ Score
iOS User Feedback
7%
iOS
81 Reports
User Feedback
7%
iOS
81 Reports
93%
Android
1149 Reports
Trainline: Buy train tickets - Latest Quality Issues
Android
May 15, 2024
Very good app for my trains for the days I now go to the office, also good to keep track of trains my kids are getting. My only issue is that Google Pay doesn't work in-app, despite working everywhere else I use it
Android
May 15, 2024
App not working.
Android
May 15, 2024
I've got an issue with the app. Seems like it can't find any available travel. I uninstalled it twice, used different connections (wifi and data) but still can't book my train
Android
May 15, 2024
Removes the platform number when there's no network connection, which isn't a guarantee at some stations. Missed a train because of it.
Android
May 15, 2024
normally this app is extremely useful but today it completely stopped working. no matter what journey I put in, it said there were no trains at all. this resulted in me missing the train I needed to get as I believe the trains were cancelled and it wasn't until I looked outside of the app did I realise they weren't. completely soured my opinion and trust in this app.
Android
May 15, 2024
Opened app tried to open account said already account with email address, tried forgot password then told email incorrect so no stars
Android
May 15, 2024
The Trainline deliberately obfuscates refunding you if your train is cancelled or delayed, charging an admin fee or saying your ticket is "non-refundable", even if the train is cancelled. In other words, they take your money, the train doesn't turn up (or leaves you stranded), and they refuse to give you your money back. This refund could obviously happen automatically, but it's cynically designed to make this difficult for you. It's misleading and dishonest.
Android
May 15, 2024
booking fee to much
Android
May 15, 2024
They have acquired the competition (train table italy) and made it unusable with a pop-up that does not close; Really a bad move
Trainline: Buy train tickets - Product Description
Welcome aboard Trainline – Europe’s leading train and bus app.

We’ve made it quick and easy for you to travel across the UK and the rest of Europe by rail and road. You can book great value tickets for Avanti West Coast, GWR, LNER, National Express and more.

You can even plan your international trips by train or bus across 45 countries in Europe and the rest of the world, including the UK, France, Italy, Spain and Germany. 

Plus, you’re always in control of your trip thanks to our live train times (for UK rail, Trenitalia, Renfe, and SNCF routes), price alerts, Mobile Tickets/etickets and seat selection (where available). 

Why Trainline? 
• All your train and bus journeys in one place – plan an international country-hopping adventure on our app.
• Compare train and bus options from 220 train and bus companies.
• Pay in your preferred currency – Available in USD, GBP, EUR, AUD, CAD, CHF, and SEK.
• Buy your tickets with Apple Pay, PayPal, and all major credit cards and debit cards.
• Add loyalty and discount cards to get benefits from UK rail, Eurostar, SNCF, Thalys and Renfe.
• Book in advance or on the day of travel, up to 15 minutes before departure.
• Skip station queues with tickets on your phone on selected routes – Buh-bye paper tickets.

Travel Europe effortlessly and book tickets for trips with:

• Eurostar (UK, France, and the Netherlands)
• Heathrow Express (UK)
• Avanti West Coast (UK)
• GWR (UK)
• National Express (UK)
• London Overground (UK)
• SNCF (France)
• TGV Lyria (France)
• Thalys (France)
• Trenitalia (Italy)
• Italo (Italy)
• Renfe (Spain)
• Alsa (Spain)
• Deutsche Bahn (Germany)
• ÖBB (Austria)
• SBB (Switzerland)
• NS (the Netherlands)
• SNCB (Belgium)
• Flixbus and many, many more…

So, download your FREE Trainline app and get access to live train times, and cheap train and bus tickets across Europe. 

Have a question? Read our FAQs: https://www.thetrainline.com/en/help/

Follow Trainline on social:

• Facebook: facebook.com/trainline.eu
• Twitter: twitter.com/trainline_eu
• Instagram: @trainline
Want to improve your unitQ Score by 20% within 30 days?
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