17
poor
Three | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 7 Days
Category: Utilities
30-Day Trend
Android unitQ Score
Android User Feedback
82%
Android
124 Reports
124 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
28 Reports
28 Reports
User Feedback
18%
iOS
28 Reports
28 Reports
82%
Android
124 Reports
124 Reports
Three - Latest Quality Issues
Android
May 13, 2024
Terrible company with a Terrible app that won't even let you access you account
Android
May 13, 2024
Won't log me in
Android
May 14, 2024
I cannot register three phone numbers with two e-mail addresses.
Android
May 14, 2024
How a mobile phone company can have such an unusable app is beyond me. Logging in is like trying to jump over a hurdle whilst in quicksand. Makes me want to leave the network. Just awful.
Android
May 14, 2024
I have 3 accounts and the updated app only allows me to have 1 account, so I cannot manage the other 2. Going to cancel
Android
May 14, 2024
Overcharged for add ons Three aware of the issue but waited for me to complain before admitting their error. Piss poor company with awful customer service. Avoid and use a reputable mobile provider
Android
May 15, 2024
Dreadful. Repeatedly asks for password even though I set it up to access via fingerprint. Crashes all the time. Can't find anything once I do gain access to the app. Would have expected much better.
Android
May 15, 2024
Poor to log in
Android
May 16, 2024
Hi ladies and gentlemen, please try to prefer EE, Sky and Vodafone rather than 3. 3 network is useless even though, they could not provide any offers to buy phones and all, while EE can give you instant phone on contact if anyone wants, that too within 1-2 months of existing contract.
Three - Product Description
We’ve made it easy for you to stay in control of your usage, get Add-ons, view bills and use Search for answers to your Three related queries. Exclusive access to Offers, connect with us using Live Chat, and stay on top of your Account on the go with the Three app. - Discover Three Communities, a great way to get help. - Quickly launch Three+ for rewards. - Manage allowances and view current usage by logging in. - View up to 12 months of past bills and get a breakdown of your bills, including extra charges. - Exclusive access to Offers. - Use Search to view new devices and accessories. - For quick access to frequently used features, use the side menu.
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