Quality degradation at Tiqets - Museums & Attractions  
Users report higher volume of Quality Issues than usual
27
poor

Tiqets - Museums & Attractions | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-38 Points Past 7 Days
Category: Travel
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
69%
Android
66 Reports
iOS unitQ Score
iOS User Feedback
31%
iOS
29 Reports
User Feedback
31%
iOS
29 Reports
69%
Android
66 Reports
Tiqets - Museums & Attractions - Latest Quality Issues
iOS
May 9, 2024
Be careful when buying tickets on this app!
Be careful when buying tickets on this app! I bought a couple of tickets to go to the Moorish Castle in Sintra/PT! The ticket stated that the attraction was from 9 a.m. to 6:30 p.m.! I arrived at 5:45 p.m. and the guard stopped me saying that the park was closed! Absurd and they don't want to refund me!
Android
May 11, 2024
There is no instruktions at the station of how to use the QR code, that We got after paying the tickets.
Android
May 11, 2024
Unfortunately, you can't give minus stars. Creepy! Gave some fantasy time for the first ticket from the airport to Rome, you couldn't set it yourself, the ticket controllers were annoyed. Mega cumbersome. And the second time he again gave a fantasy time, and in addition he exhibited the other way around instead of from Rome to Fiumicino. Since I had neither time nor nerves, I had to buy a new ticket at the machine. €18.- into the gravel. Never again!
Android
May 12, 2024
Caution: Bought a train ticket for Rome, got a random travel time that can no longer be changed. Hands off. It is better to use the TrenItalia app directly. It's also cheaper.
Android
May 12, 2024
Extremely disappointed with my purchase of Leonardo express Trenitalia train tickets. No link to activate my tickets, and impossible to validate on the Trenitalia application. It serves as a lesson, always take the official website of what you want to buy!
Android
May 12, 2024
False advertising: purchased Gardaland Daily *Fast Track* but The lanes inside Gardaland are called Express and are not included in the ticket sold by Tiquets
Android
May 13, 2024
Wrong bus starting location and no refund for 140 Euro in Rome
iOS
May 14, 2024
Bad faith
Company that misleads you, you select the date you want, the app updates and selects another date, if you are not attentive you lose your money as it happened to me, because the intention was to buy for a certain date that would be at the destination and the company selected another date that I will even be on another continent. If they refuse to refund even though they made the purchase 5 minutes ago, they force the consumer to purchase paid cancellation. Company in bad faith
iOS
May 15, 2024
Customer (dis)Service Department
They have one answer for everything. No They do spell it out clearly in their FAQs. There is no customer service. No help of anykind. No changes, refunds nothing. I paid premium for tickets and got screwed. No help from Tiqets. I will only buy direct from venue from now on. Lesson learned.
Tiqets - Museums & Attractions - Product Description
The Tiqets app opens the doors of culture to those who don’t want to wait in culture’s long lines! Whether you’re at home or already traveling, you can browse cultural attractions, read venue reviews, and purchase paperless tickets without leaving the app. With tickets delivered instantly to your smartphone, and many skip-the-line options, never again must you spend needless time waiting in line.

Skip-the-line tickets - no waiting at hundreds of venues
Mobile tickets - tickets right on your smartphone, be it online or offline. No printing required
Secure payments - pay for your tickets quickly and safely with a wide range of payment methods 
Inspiration - insider tips and trusted reviews to help you plan your trip
Quality information - all required directions and opening hours in one place

Top Cities
Amsterdam, New York, Paris, Rome, Barcelona, London, Berlin, Budapest, Las Vegas, Florence and many, many others.

Top Venues
Sagrada Familia, Vatican Museums & Sistine Chapel, Louvre, Park Güell, Rijksmuseum, Burj Khalifa, Prado Museum, Musée d’Orsay, Heineken Experience, Van Gogh Museum, 9/11 Memorial and Museum and more, so much more.

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