Quality degradation at Toast Takeout & Delivery  
Users report higher volume of Quality Issues than usual
57
fair

Toast Takeout & Delivery | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-34 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
62%
Android
72 Reports
iOS unitQ Score
iOS User Feedback
38%
iOS
45 Reports
User Feedback
38%
iOS
45 Reports
62%
Android
72 Reports
Toast Takeout & Delivery - Latest Quality Issues
Android
May 11, 2024
Pretty horrible. This app puts the final payment option on the customer, so if they don't complete it they just walk out the restaurant gets screwed. In addition there's no way for a customer, member, to add a transaction if they couldn't get the system working in the restaurant. All in all not worth the trouble
Android
May 11, 2024
Did someone on fiver make this app? I've had repeatedly terrible experiences with this app. Every time I've been reminded someplace I eat uses this app I'm bummed out. It barely works and might as well not exist. Credentials seem to have a huge delay on reset and basic use requires multiple credential relogs. I was challenged 3x for logins on app today. It's like using a mobile app in the early 2000s developed with c+ or some outdated language that lacks simple reliability. Sub-10 of 1000 *
Android
May 12, 2024
Cannot log in any more. Never sends the verification code.
iOS
May 12, 2024
Not sure yet?
Went to a restaurant last night that said they were using this app for dining rewards. The app is not clear enough on how this works. You also can't edit the payments area with adding an additional card for tracking points. It appears this is mostly for takeout and delivery and the reviews on that are bad. I'll give it a chance in case things have changed but the app still has improvements to make.
Android
May 13, 2024
Horrible app! Took away points I had and then lost points I earned and then tell me I have -15 points and then won't fix the problem because they claim it is Glaze's fault
Android
May 14, 2024
This is pretty useless. I can't view my points from restaurants and my points weren't being accumulated using the card that's linked to my account. If I have to go to the restaurant to check my points what is the point of downloading this app l? It's just wasted space
Android
May 14, 2024
Downloaded for a restaurant starting a loyalty program and I can't even find it on the app. Won't let me search for the restaurant either. Seems to be worthless if you live outside a city.
iOS
May 15, 2024
Incorrectly lists establishments as not taking orders
Two days in a row a cafe I order from regularly has been listed as “not accepting orders” during open hours in the app but it works just fine in my browser and on Google food. I missed out on rewards because of this. Further, when I search for nearby establishments I get results from hundreds of miles away. I figured downloading the app would be more convenient than continuing to order through my browser but will be uninstalling.
Android
May 15, 2024
It's great til you need customer service and then they will absolutely do nothing whatsoever to address your problem.
Toast Takeout & Delivery - Product Description
Order ahead from your favorite restaurants. Customize your order, pay in seconds, and pick it up in-store. Toast TakeOut is your VIP access to the best food.
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