Quality degradation at MyToyota  
Users report higher volume of Quality Issues than usual
19
poor

MyToyota | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-17 Points Past 7 Days
Category: Auto & Vehicles
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
100%
Android
248 Reports
iOS unitQ Score
iOS User Feedback
0%
iOS
0 Reports
User Feedback
0%
iOS
0 Reports
100%
Android
248 Reports
MyToyota - Latest Quality Issues
Android
May 13, 2024
Is updated regularly but it seems like the functionality is getting less and less.
Android
May 14, 2024
Initially useful app, it has stopped tracking trips (GPS works because it detects the car's location). I wrote to the address indicated, and after the first automatic reply indicating the ticket number no further response. It is a real shame to throw away the trust of customers for such small things. Received a reply about a possible problem with the synchronization of the profile with the unit, but without precise indications of how to operate to solve the problem
Android
May 14, 2024
Problem since the Toyota recall! It still tells me driver closed but unlocked and I no longer have a summary of the trip!! What for???
Android
May 14, 2024
I can't change the language, it's all Serbian and I don't know what he's saying, he's sending me notes every moment
Android
May 15, 2024
New app absolutely unusable for my Corolla 2020. Just hybrid coach, nothing else. Old app I could still find at least my car. LG Michael
Android
May 15, 2024
The old app allowed you to have a view of your consumption, your driving quality, etc. over several years. Now a rolling year and that's it. Data storage is expensive, there are no small profits.
Android
May 15, 2024
The app never displays the same values that the on-board computer displays. For example, the on-board computer shows that I drove 71% in EV mode. However, only 59% are displayed in the app! It's like that on every ride! 5 to 12% less are always displayed! I find this very annoying, because I have taken out the Toyota hybrid insurance and the discount is based on the proportion driven in EV mode.
Android
May 15, 2024
On the whole, quite good. But: Clearly too many erroneous warning messages. Sometimes several times a day I am warned that some doors or windows are open or that several warning lights should be checked. Has never been true so far and is a bit annoying. Probably well thought and meant, unfortunately poorly implemented.
Android
May 15, 2024
The application, instead of evolving, only gets worse. I have 4 Toyotas in 2 different applications. I'm going to divide the review by 2 as well.
MyToyota - Product Description
Introducing the new MyToyota app, a set of connected and remote services designed to make life easier for owners of a connectable Toyota model. 

 

Communicate and manage your car wherever you are using the MyToyota app on your smartphone. Find your car, precondition your car’s cabin temperature remotely, optimise your driving style, receive driving analytics, service reminders and maintenance notifications – and so much more. 

 

How can you benefit? 

 

SAVE TIME FINDING YOUR CAR: Forgot where you parked your Toyota? Locate it easily with Find My Car.¹ 

SPOT YOUR CAR IN A CROWD: Can’t find your Toyota in a busy car park? Tap Hazard Lights to quickly locate it with a flash of your car’s hazard lights. ¹ 

DRIVE MORE EFFICIENTLY: Enjoy personalised Hybrid Driving Coaching on how you can drive your Hybrid car to its full capability based on previous journeys, reduce your fuel consumption and track your progress over time.¹ 

CONVENIENT CONTROL: Check your Vehicle Status and use the Remote Door Lock/Unlock feature to remotely lock or unlock your Toyota’s doors at the press of a button, for complete peace of mind and convenience wherever you are. ¹ 

SET THE IDEAL TEMPERATURE: Remote Climate allows you to remotely activate the heating and ventilation controls of your Toyota before you begin a journey. Pre-heat and defrost your windscreens in winter or pre-cool the interior in summer for comfort on every trip.¹ 

ANALYSE YOUR JOURNEYS: Get access to valuable data and insights around your driving behaviour with Driving analytics. ¹ 

CONVENIENT SERVICING: With Online Service Booking you can book your service or check maintenance history in a few simple steps to ensure your Toyota’s always safe to drive and in optimal condition.¹ 

STAY BETTER INFORMED: Receive important Service and Maintenance reminders and never miss an appointment again. ¹ 

REDUCE YOUR INSURANCE PREMIUMS: Make the most of your Hybrid vehicle. Full Hybrid Insurance (FHI) not only protects your vehicle, but also encourages you to make the best use of your Hybrid and rewards you for driving safely in electric mode. The more you drive in electric mode, the more you save on your insurance renewal premiums. Don’t own a Toyota Hybrid? No problem. Our Usage Based Insurance also rewards safer, smoother driving with savings on your insurance renewals. ¹ 

HELP WITH WARNINGS: Be alerted to any warnings displayed in your Toyota and automatically receive timely support and assistance from your Toyota Retailer if a repair is required with Warning Lights. ¹ 

 

 

 

MyToyota connected services are available on selected models and grades of connectable Toyota vehicles. 

For more information, contact your Toyota Retailer. ¹
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