Quality degradation at Trading 212 - Stocks & Forex  
Users report higher volume of Quality Issues than usual
55
fair

Trading 212 - Stocks & Forex | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-24 Points Past 7 Days
Category: Finance
Work at Trading 212? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Trading 212? Unlock additional insights
Android unitQ Score
Android User Feedback
84%
Android
282 Reports
iOS unitQ Score
iOS User Feedback
16%
iOS
52 Reports
User Feedback
16%
iOS
52 Reports
84%
Android
282 Reports
Trading 212 - Stocks & Forex - Latest Quality Issues
Android
May 14, 2024
Terrible, Constantly Crashes, On Multiple occasions I have struggled to buy and sell stocks due to the app. The App is in control they will happily help out big cooperations but not the little guys
iOS
May 14, 2024
Can’t access funds
Unable to withdraw funds due to change of marital status. Managed to pay in some funds now won't allow me to allocate to anything! Complete rip off!
iOS
May 15, 2024
They want me to prove my net worth!!!
Had an ongoing issue with support: Essentially I made a deposit, I proved where it came from and that it came from my bank - due diligence. Support have now closed my account because I refused to provide them with proof of how much money I have with OTHER investment providers. T212 have no right in knowing how much money I have with other companies, but they've closed my account because I refused to provide that information. I loved this app and their features :( is a shame.
Android
May 15, 2024
Tried logging into my account this morning and I get invalid credentials... After several failed try, I decided to do password reset. To my greatest shock, I get a response that my email does not exist What is happening?
iOS
May 15, 2024
Flee! Deplorable customer service!
More than an hour and a half with their customer service and still no concrete answer about my transfer which has still not arrived on the t212 account despite the validation by the bank. I deplore the uselessness of customer service and their inaction in the face of my problem.
iOS
May 15, 2024
Rip off
Entering trade with with lost. Big gap between market price and how much you pay.
Android
May 15, 2024
Too many trackers. A tracker is a piece of software meant to collect data about you or your usages.
Android
May 15, 2024
They don't sell your shares when you put in a sell order so you end up losing because they aren't quick enough.
Android
May 15, 2024
This app keeps crashing on my poco [phone]. Not sure why. I've cleared cache and data, and reinstalled but it is not fixed.
Trading 212 - Stocks & Forex - Product Description
UK's #1 app for active trading & long-term investing.*
Access global financial markets commission-free and hassle-free.
Start with a free, lifetime practice account with virtual money.
Capital at risk.

Trading 212 Invest & ISA:

- Unlimited commission-free trades;
- 12,000+ Real Stocks and ETFs from the UK, the US, Germany, France, Spain, the Netherlands and others;
- Uncompromising, direct trade execution - we don’t sell your order flow.

Trading 212 CFD:

- 7,000+ CFDs on Stocks, Forex, Gold, Oil, Indices and more;
- Competitive spreads even at news time;
- Smooth and easy to use charts for technical analysis.

...and always an outstanding live customer service, responding within seconds.


Investments can fall and rise. You may get back less than you invested. Past performance is no guarantee of future results. CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 79% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

* Based on store statistics as of January 2023.

Zero commission refers to no broker fee being charged for buying or selling shares. 
FX fee of 0.15% applies when buying or selling securities denominated in a currency different from that of your Trading 212 account.

Trading 212 is the following companies:

Trading 212 UK Ltd. authorised and regulated by the Financial Conduct Authority (Register number 609146).
Trading 212 Markets Ltd. authorised and regulated by the CySEC, Cyprus (Register number 398/21).
Trading 212 Ltd. authorised and regulated by the FSC, Bulgaria (Register number RG-03-0237).

Seller: Trading 212
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners