Quality degradation at Treatwell: Hair & Beauty  
Users report higher volume of Quality Issues than usual
69
fair

Treatwell: Hair & Beauty | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-12 Points Past 7 Days
Category: Beauty
Work at Treatwell Ltd? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Treatwell Ltd? Unlock additional insights
Android unitQ Score
Android User Feedback
71%
Android
94 Reports
iOS unitQ Score
iOS User Feedback
29%
iOS
38 Reports
User Feedback
29%
iOS
38 Reports
71%
Android
94 Reports
Treatwell: Hair & Beauty - Latest Quality Issues
Android
May 8, 2024
I put a star to be able to comment They are scammers make you sign the contract by video call and make you pay for things that do not exist.
iOS
May 9, 2024
Referral program not received
Follow the steps to get the 5€ (invited by a friend), request support... A rubber wall
Android
May 10, 2024
It doesn't give you the option to book an appointment when you've purchased a Groupon coupon. Directs you to purchase the treatment
iOS
May 12, 2024
Language setting!
I cannot change language , I live in Italy but I want it in English. I can't find any setting for this. Any idea?
iOS
May 13, 2024
Full of bugs
There are more times that it doesn't work than it does. I used to use Uala, now acquired by Treatwell, and it was MUCH better.
Android
May 14, 2024
Very poorly designed app! There is not an english language option for Europe, only for english speaking countries! Quick chat was completely useless and customer support never replied of course. Can't use it even if I wanted to. Ridiculous!
Android
May 14, 2024
I don't like that they don't let you cancel on the same day. There are better apps to book. The thing that if you invite a friend doesn't work.
Android
May 15, 2024
In the app, I can't import and view bookings made at institutions. If I follow the link in the text message, I still don't see the appointments
Android
May 16, 2024
I have just installed the application and I am testing it, I have seen a couple of failures, when looking for a treatment what is the body indiba, in the search engine you search for it and it does not show you any center when really near my house there are two centers that give this treatment, those two centers I have checked in the application that have this treatment, and the other flaw I found has been when looking for the body HIFU treatment that only allows you to look for the facial HIFU. Thank you!
Treatwell: Hair & Beauty - Product Description
Treatwell is the best way to book hair and beauty online. Find salons in your area, read reviews, book (rebook and reschedule), on the Treatwell app. Whichever treatment you’re after – haircut, wax, massage – we’ll help you sort a salon slot, 24/7. 

It’s quick and easy – our app users can vouch for that – so you can book your next appointment in under 45 seconds, for real. Go for your usual, or try out a new treatment, and discover the most-loved salons in your area. No places nearby? We bring salons onto Treatwell every day, so if you can’t find a venue near you just yet, you (hopefully) will soon.  

All of that – and more great stuff below – on the Treatwell app.

Why booking online is better: 

Treatment choice
Hair, nails, wax – our hefty list of bookable treatments is right at your fingertips. Just scroll through our treatment categories, and find what you’re looking for. 

Venue choice
There are thousands of salons listed to choose from. We’ll help you narrow it down to the best in your area. 

Save venues to your favourites
We make it easy for you to rebook at your go-to salon. Once you find a keeper, save it to ‘Your favourites’ in the app, because, well, it’s your favourite. 

Real-life reviews
Read reviews (millions of them) written by our customers post-treatment, so you know what to expect at each and every salon. Get to know the venue before your visit.

Add to calendar 
Life’s busy, we’ll keep track. Add upcoming appointments to your calendar, so you know where to be and when. 

In-app map
Find your salon easily, with our in-app map functionality. Just go to your booking, scroll to the map, and follow the directions. Easy as that. 

Try off-peak
Choose an off-peak time for your appointment (like afternoons, or ‘quiet’ periods), to get a better price. That usually adds to the chilled experience too. 

Pre-pay, pre-treatment
Pay for your appointment up-front when you book, so you can stroll in and out of the salon on the day. Use your preferred payment method, Apple Pay included, to square-up (because no one carries cash). 

Manage your appointments
See all your booking history (old and new) in one place. So, if you need to change the time, the day, or straight-up cancel an appointment, you can, easily. 

Push notifications 
Allow push notifications from the app to keep up-to-date on your booking. Appointment reminders, rebooking reminders, offers and discounts – all the juicy stuff, straight to your home screen.


************************************************************
An Internet connection is required for the Treatwell app to work. You'll also need to enable GPS access permissions to get suggestions local to you. When you book in the app, we'll send confirmation details to the email address you provide upon logging in or at checkout.

Like us on Facebook: https://www.facebook.com/treatwelluk
Follow us on Twitter: @Treatwelluk
Follow us on Instagram: @treatwell_uk
Visit our website: treatwell.co.uk
Need some assistance? Email us at help@treatwell.co.uk
Can’t find the salon you're looking for on our app? No problem! Email us at help@treatwell.co.uk with the salon name and address and we'll work our magic to get them on Treatwell.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners