80
good
Trip.com: Book Flights, Hotels | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
78%
Android
1031 Reports
1031 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
288 Reports
288 Reports
User Feedback
22%
iOS
288 Reports
288 Reports
78%
Android
1031 Reports
1031 Reports
Trip.com: Book Flights, Hotels - Latest Quality Issues
Android
May 14, 2024
Difficult to use & too many pop ups
iOS
May 15, 2024
It is very bad to collect more than 20,000 tickets and refund more than 160 yuan
Poor customer service and impatient phone calls
iOS
May 15, 2024
Very poor customer service.
They just stole my $1000. I will not use this freaking service again. Will not recommended!
iOS
May 15, 2024
Don't use this app, use the official website
If you want to book a domestic flight, you should never go through this site. There are many tickets that do not allow you to check in online. The price is also cheaper if you buy it on the airline's page. If you evaluate yourself as an informationally vulnerable person, you can use it
Android
May 15, 2024
Horrible, reschedule the flight time without saying anything, don't refund the full amount paid, I'm going to process this app disgrace, when canceling it takes a long time to return the money.
iOS
May 15, 2024
be deceived
Seeing that the ticket was very cheap, I was deceived to download it, and I filled in the information for half a day and I couldn't buy it at the age of 65, and I was deceived
Android
May 15, 2024
We bought tickets for seats D and F, one by the window and one by the corridor, and it turned out that the two of us were not seated together and we were not notified, so what should we do? The two of us became separated, and we had to charge a reservation fee of 98 yuan. Not satisfied with your service. Please reply to me on how to change it.
iOS
May 15, 2024
"Disappointing Experience: Dealing with the Worst Travel Agent"
The worst travel agent you could ever deal with in your life. It was a bad experience booking a trip with them, which was supposed to take no more than 19 hours. However, a 36-hour trip was booked, and when I spoke to them, they claimed that I had agreed to the terms, shifting the blame onto me.
Android
May 16, 2024
Useless, the flight ticket cannot be more than 6months!
Trip.com: Book Flights, Hotels - Product Description
Trip.com is a ONE-STOP travel platform where you can access everything you need for great trips with loads of TRAVEL DEALS! Get Trip.com NOW to get a perfect trip! #Detailed Features List: BOOK HOTELS AND FIND GREAT DEALS ON AMAZING STAYS! On Trip.com, you can browse stays to suit your tastes from total selection of more than 1.4 million options worldwide. Whether you're in the mood for a money-saving apartment stay or a luxury five-star hotel, a cozy holiday inn or a fun-filled resort, it's easy to find the right accommodation. BOOK FLIGHTS SEAMLESSLY WITH NO BOOKING FEES! Flights to around 5,000 cities worldwide are available in the Trip.com app. Pick your preferred class – or even book a chartered flight! The Trip.com app lets you filter by price, flight duration, travel time, airline, or number of stops. Pick a multi-city itinerary, and you can even fly into one city and out of another. With Trip.com it's easy to find your perfect flight. BOOK TRAINS ACROSS THE WORLD, EASILY! On the Trip.com app, you can now book trains for mainland China, Taiwan, Korea, UK, Italy, Spain, France, and Germany. We connect directly with train information centers for updated schedule information and prices. Our app lets you search quickly through available fares, saving you time and money. RENT CARS AT THOUSANDS OF DESTINATIONS WORLDWIDE! Rent cars on Trip.com and choose from all makes and models. With Trip.com, there's no need to drive the same car twice. Don't worry if your plans change, most cars can be booked flexibly with free cancellation. BOOK TOURS AND TICKETS ON TRIP.COM AND SEE THE BEST OF YOUR DESTINATION! From a trip to the Great Wall to a one-day Dubai stopover. Visit Disneyland, get skip-the-line passes for the Louvre, or take off in a hot air balloon. Whatever experiences a destination has to offer, you can find out what's happening and book your tickets, all on Trip.com. BOOK AIRPORT TRANSFERS EASILY. When you book airport transfers with Trip.com, your driver will be kept up-to-date with your flight schedule, so you can travel worry-free even in the case of flight delays. Free cancellation is available up to 24 hours before your scheduled pick-up time. TRIP.COM: YOUR PERSONAL TRIP ADVISOR. Trip.com is more than just a travel app where you can plan and book your next trip; it's a global community of travelers. You can share Trip Moments with like-minded adventurers, and get inspired by others in return. You can also find exciting travel lists and gourmet recommendations showing the best of everything from food to local activities. Get Trip.com NOW to experience the seamless one-stop booking process and let your next adventure begin! #More about the Trip.com app: TRUSTED GLOBAL SERVICE: - 20 different languages with payment available in 31 currencies - 24/7 global call center with rapid response time - 24/7 global SOS emergency response and Natural Disaster Relief Fund - Trip.com service guarantee Book with Trip.com NOW for great deals and great service. Have a good trip!
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