72
good

Uber - Request a ride | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
81%
Android
33736 Reports
iOS unitQ Score
iOS User Feedback
19%
iOS
7895 Reports
User Feedback
19%
iOS
7895 Reports
81%
Android
33736 Reports
Uber - Request a ride - Latest Quality Issues
Android
May 16, 2024
Uber Egypt is not safe. Some drivers use the app to kidnap girls.
Android
May 16, 2024
Completely hazardous and unsafe in Egypt, most of the drivers are literally criminals and on drugs!!! Some of them are involved in raping, kidnapping and sexual harassment issues. The worst and most disgusting application ever!!!!!!
Android
May 16, 2024
A completely dangerous application. Some drivers are disrespectful, and passengers are not provided with security. Drivers try to rape and kidnap girls, and the incident has been repeated several times.
Android
May 16, 2024
Drivers take longer than the stated time and if one cancels then they put a surcharge on the other trip, which is not correct because it is the fault of some drivers
Android
May 16, 2024
Uber hires sexual harassers and kidnappers! It's not safe to use the app anymore!
Android
May 16, 2024
At first everything was fine, but in the last trips very bad, very short distance fares high, they charge double, the app changes the destination leaving me in another charging me very expensive, in addition to distracted partners who cancel and at the mere hour arrive and charge you in cash, being that the card 😞 had already been charged
Android
May 16, 2024
Some time you charge extra fair apart from shown charge (it's not a waiting charge)
Android
May 16, 2024
The app won't let me request a ride because it says I need to request it from my guardians, I'm 19 years old and the app insists on saying I'm a minor and I can't request a ride at all horrible
Android
May 16, 2024
Use less app and even driver cancel the ride...you need to pay for that also..... pathetic 😭
Uber - Request a ride - Product Description
We’re committed to your safety at Uber. We’ve established a Door-to-Door Safety Standard to help you feel safe every time you ride.

And with Uber, your destination is at your fingertips. Just open the app and enter where you want to go, and a nearby driver will help you get there reliably.

FIND A RIDE FROM ALMOST ANYWHERE
Request a ride from 600+ airports and in 10,000+ cities around the world, the Uber app is a great way to make your travel plans stress-free. Request a ride on demand or schedule one ahead of time.    

FIND A RIDE TO ALMOST ANYWHERE
Whether you’re looking for style, space, or affordability, Uber can help you find the perfect ride to fit your needs:

Enjoy elegance and premium features with Uber Black
Ride with extra room (and more of your friends) with UberXL

All of these transportation options and more are available in one place with the Uber app.

SEE PRICE ESTIMATES
With Uber, you can see your price estimate up front before booking. That means you’ll always have an idea of what you’ll pay before requesting your ride.

YOUR SAFETY DRIVES US
We’re committed to making every trip with Uber as safe as possible. That's why—in addition to our Door-to-Door Safety Standard—we've built new safety features and updated our Community Guidelines for respectful and positive experiences.

You can share your trip
Give your loved ones peace of mind while you’re on a trip—you can share your location and trip status so they know you made it to your destination.

You can contact emergency services
You can call your local authorities directly from the app, and your location and trip details will be displayed so you can quickly share them with emergency services.

TIP AND RATE YOUR DRIVER
After every ride, you can submit a rating along with comments. You can also let your driver know you appreciated your experience by adding a tip for them right in the app.

Not all products are available in all markets.

To see if Uber is available in your city, visit https://www.uber.com/cities.
Follow us on Twitter at https://twitter.com/uber.
Like us on Facebook at https://www.facebook.com/uber.

Have a question? Visit uber.com/help.
Want to improve your unitQ Score by 20% within 30 days?
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