40
poor

U-Haul | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
17 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
89%
Android
247 Reports
iOS unitQ Score
iOS User Feedback
11%
iOS
30 Reports
User Feedback
11%
iOS
30 Reports
89%
Android
247 Reports
U-Haul - Latest Quality Issues
Android
May 14, 2024
Consider yourself lucky if you can log in. I can log in no problem on website but impossible on app
Android
May 14, 2024
Unable to log in to my profile.
Android
May 14, 2024
whenever you try and sign in it says "an error occured"
Android
May 14, 2024
Horrible app. Been trying to use it for months (regular truck renter) and not even once did it work, constant "error occurred". Would 0 if possible.
Android
May 14, 2024
Error... every time Tried changing password, and un/reinstalled app. "An error occured" message after attempting login. Tried 3/4 times past few months.
Android
May 14, 2024
Won't load. 1st screen only. Android
Android
May 14, 2024
Uploading takes forever and slight damage to ID, you will not get approval
Android
May 14, 2024
Doesn't work, gives an error has occurred message when trying to sign in.
Android
May 14, 2024
Absolutely useless, had to use the browser version after wrestling with issues on this terrible app, stay away if you value your time
U-Haul - Product Description
Get Moving Faster with the U-Haul app. Wherever you’re headed, our app is designed for Moving Made Easier®. Get an instant quote, start or modify your reservation, track your orders, and so much more, all from your mobile device. It’s the fastest and most secure way to manage your move!

- Pick up and return your rental with just a few taps on your device, any time.
- Sign in with your custom profile to skip the counter and reserve in minutes.
- Get an instant quote, manage your order, and review your rental history.
- Use the live chat feature or email us for 24/7 support.
- View FAQs and resources to answer your questions. 
- Quickly find a U-Haul location near you with the products and services you need.
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