39
poor

UKG Dimensions | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 7 Days
Category: Business
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
67%
Android
131 Reports
iOS unitQ Score
iOS User Feedback
33%
iOS
65 Reports
User Feedback
33%
iOS
65 Reports
67%
Android
131 Reports
UKG Dimensions - Latest Quality Issues
Android
May 14, 2024
you guys have too many apps and different versions of your software. I want to be able to sync my work calendar with my Google one or at least have an easy way to export it every two weeks. you've obviously paid someone for good reviews too.
Android
May 14, 2024
Log in and Authentication problem again and again...
iOS
May 14, 2024
Glitchy
It has great features, but can be very glitchy when opening. I also have it set for sending notifications, but it doesn't. I've checked both app and phone settings, and it still doesn't send me notifications. Once you get used to the GUI, it's relatively easy to manage, but quite clunky on the front end…so I expect it's a little clunky in the back end as well.
Android
May 14, 2024
We don't have the ability to stay connected. We do not have the opportunity to see the details of the schedules in advance. (Just 6 days before). Not great for versatility. We don't see the complete schedule for the week, we just see the arrival time. We do not have the possibility to "click" on a day of the week to see the details of the schedules. And we have to deal with it, because the employer is obliged to have this app on our personal phones.
Android
May 14, 2024
Poor experience for managers. Especially in large organizations. Very hard to see who is being scheduled and in what department. If you have team members that work multiple jobs, you will spend tones of time transferring people. If team members are on multiple schedules, team members and shifts show up under every department with out an easy way to see who is scheduled where. Hot Schedules is 1000x better. Stay away.
iOS
May 15, 2024
I cannot believe I have to use this app
This was the upgrade for our hospital?? This app is slow, crashes often, visually cluttered and confusing on most screens, and has frustratingly annoying sign in and punch pages. I never leave reviews on apps but this one is bad enough for me to take the time.
Android
May 15, 2024
If I could give it negative stars, I would. Seriously! Fix the android issue where it logs you out the first time you try to log in. It is so annoying, especially when the app takes MINUTES to load sometimes.
Android
May 15, 2024
Stopped working. Now I get an error every time I try signing in even after 2 step verification. Super frustrating not to be able to see my schedule and time card. No updates available. I have even tried uninstalling and re-installing app.
Android
May 15, 2024
hot garbage
UKG Dimensions - Product Description
The UKG Dimensions™ mobile app is built to help you connect to work right from your phone, wherever you are, night or day. Its powerful capabilities allow you to effortlessly bring your best to work and enjoy life bringing the balance you need. 

Quickly and securely access your employee information in just a few taps. Whether you’re looking to punch in, check schedules, swap shifts, or take time off, the UKG Dimensions mobile app is built for you.

Are you a manager? Manage on the fly — stay productive while also being there for your people. Take care of exceptions as they happen with real-time alerts and notifications. Quickly flex schedules to accommodate employee requests. With a glance, gain insight into team productivity and inspire their best. 

Gain real-time UKG Dimensions access right from your mobile phone and get connected today.

Need help getting started? Check out our simple guide for employees and managers at https://community.kronos.com/s/wfd-mobile

Notes: 

-To start using this app, your organization must enable access and provide the tenant URL. There are additional mobile features that must be enabled by your organization which could be based on your role (not all mobile features may be available to you).

-Not all UKG Dimensions features are available on mobile.
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