Quality degradation at UP Faith & Family  
Users report higher volume of Quality Issues than usual
75
good

UP Faith & Family | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-11 Points Past 7 Days
Category: Entertainment
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
65%
Android
72 Reports
iOS unitQ Score
iOS User Feedback
35%
iOS
38 Reports
User Feedback
35%
iOS
38 Reports
65%
Android
72 Reports
UP Faith & Family - Latest Quality Issues
Android
May 5, 2024
Couldn't even do the free trial wouldn't allow me to join
Android
May 7, 2024
I wanted to try this app but it will not let me without going through Google play and I must have money or credit/debit card in my Google play account. I don't like keeping my credit/debit card on my account. It also will not let me delete the account. It's messed up!!!!!!
Android
May 7, 2024
I have this app and they charged me twice this month. $50+ and $20+. I'm trying to unscribe.
iOS
May 10, 2024
Poor sound and customer service
Purchased thru Apple but when I opened App on Apple TV I had to setup an account. Now I was charged for 2 subscriptions at the same time and rejected my refund request. Since I will have the service for a month I tried watching a movie and the sound was so low and poor quality we couldn't hear. Tried another movie and the same thing sound very low even though volume was all the way up and even turned on Sound bar and still to low. Canceled service hours after subscribing, what a waste of time and money. No sound problem while using other subscriptions like Hulu or Paramount Thanks for nothing
Android
May 10, 2024
Ever since the newest update I can't get the app to work on my phone or on my Firestick. I have tried logging out and logging back in. I've restarted my internet but this is the only app that will not work on my Firestick or phone (samsung s10e). I want to watch the new Heartland Season 17 Episode 3. I was able to get the website to work but not the app.
Android
May 10, 2024
Never loads had it last night got to watch one movie takes too long to load
iOS
May 12, 2024
Stops several times
I downloaded the app three days ago…I'm having problems ware the show I'm watching stops several times… if someone who can fix it. Help Terry
Android
May 13, 2024
Your ad lies and says it's free......NOT!!! Great way to show honest values.
iOS
May 15, 2024
Streaming quit
Streaming on iOS iPhone quit after paid one year No help just computer jargon
UP Faith & Family - Product Description
Developed by:
UP Faith & Family

UP Faith & Family is the leading streaming service for families who desire inspiring family and faith-affirming entertainment.

Make any room your family room with instant ad-free access anytime, anywhere and on any device. Millions of hours streamed. New titles weekly!

• DISCOVER MORE: You can relax knowing our growing library of quality dramas, faith favorites, uplifting reality and lifestyle shows, family comedies, documentaries and more, are safe for the entire family! Wondering where to start? Try one of our popular movies like Late Bloomer, 23 Blast: Blind Faith, and Somebody’s Child (staring Lynn Whitfield) today.

• WATCH ORIGINAL UP ENTERTAINMENT SERIES: As the exclusive streaming home, catch up on past seasons and enjoy full episodes of Bringing Up Bates, Butter+Brown, Our Wedding Story, Girls Got to Eat with Tammi Weed and Unboxed with Nikki Chu. 

• EXCLUSIVE CONTENT: For fans of the hit series, Heartland, UP Faith & Family is the only service to stream new seasons first in the U.S.! Catch up on all available seasons with exclusive behind-the-scenes specials now and join a safe family entertainment experience that only UP Faith & Family can provide. 

Whether you have a question, need support or just want to say hello, we want to welcome you at upffinfo@uptv.com.

To access all features and content you can subscribe to UP Faith & Family on a monthly or yearly basis with an auto-renewing subscription right inside the app.* Pricing can vary by region and will be confirmed before purchase in the app. In app subscriptions will automatically renew at the end of their cycle.

* All payments will be paid through your iTunes Account and may be managed under Account Settings after the initial payment. Subscription payments will automatically renew unless deactivated at least 24-hours before the end of the current cycle. Your account will be charged for renewal at least 24-hours prior to the end of the current cycle. Any unused portion of your free trial (if available) will be forfeited upon payment. Cancellations are incurred by disabling auto-renewal.

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Terms of Service - http://upfaithandfamily.com/tos
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