72
good

USPS Mobile® | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 7 Days
Category: Business
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
71%
Android
300 Reports
iOS unitQ Score
iOS User Feedback
29%
iOS
124 Reports
User Feedback
29%
iOS
124 Reports
71%
Android
300 Reports
USPS Mobile® - Latest Quality Issues
iOS
May 14, 2024
Is not working anymore. Please fix
This is a great app when it works. But it is not working anymore please fix. Will not let me login anymore.
iOS
May 14, 2024
I made a complaint, now…
I made a complaint because I was not receiving mail that was on my US informed delivery and ever since I made that complaint I am not receiving any more informed delivery notifications.
iOS
May 14, 2024
Cheating customers
Lying that the mall is missing
Android
May 14, 2024
Not all my mail my shows up. Complaining to my PO does nothing
iOS
May 15, 2024
Alerts at 3am!
I get alerts at 3am that I have some mail coming the next day but zero visibility into what it is, etc. I get mail everyday I don't need alerts with no info as to what it is or why it's worth an alert that wakes me up!
Android
May 15, 2024
Difficult to use on a phone
iOS
May 15, 2024
Terrible tracking and on time delivery’s
Title says it all. I have not confidence in USPS's shipping.
iOS
May 15, 2024
Not ready for prime time
Sender is never identified; other apps do this as a matter of course. Constant crashing of the app makes it almost useless.
Android
May 15, 2024
App works fine ever since the past few updates buffed out the bugs. Wish I wasn't asked to rate the app after doing so like 3 times.
USPS Mobile® - Product Description
Access popular USPS.com® tools on the go with the “USPS Mobile® app: calculate shipping prices (limitations apply), find a Post Office™, look up a ZIP Code™, schedule a next-day pickup, request USPS to hold your mail, access Informed Delivery® to track packages and digitally preview incoming mail, and more.

WHAT CAN IT DO?

The USPS Mobile app allows you to:

•	Check the status of shipments sent using Priority Mail®, Priority Mail Express®, Certified Mail®, and certain other delivery services.  Nickname your shipments and sign up for text and email alerts to notify you of the delivery status.
 
•	Calculate a Domestic or International Price to determine how much postage you will need when you ship a letter, card, large envelope, or package (limitations apply). Choose retail or online pricing, add any extra services you need, and view the total, too.

•	Find USPS® Locations when you need to get to a Post Office™, Self-Service Kiosk (APC®) or collection box with an easy-to-filter locator. The USPS Mobile app uses your device’s GPS to show your closest options on a map, along with their Regular Hours, Special Hours and Last Collection Times, and provides mapped results with driving, walking, or transit directions. 

•	Look up a ZIP Code™ for any U.S. or Canadian address.

•	Schedule a free next-day pickup and have your Letter Carrier pick up Priority Mail®, Priority Mail Express®, Global Express Guaranteed®, or Merchandise Return Services shipments from your home or office during regular mail delivery. 

•	Request Hold Mail Service while you’re away, and we’ll keep your mail at your local Post Office™ for you to pick up or be delivered by your carrier when you return.

•	Scan the barcode on shipping labels with your device’s camera (Note: this function is not available on iPad 1 and iPod Touch models without rear-facing cameras). The app recognizes the shipment and stores the label number, so you can stay on top of delivery status.

Link to Informed Delivery to track packages and digitally preview your household’s incoming mail arriving soon; view grayscale images of the exterior, address side of letter-sized mailpieces.
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