71
good
Vanguard | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
13%
Android
10 Reports
10 Reports
iOS unitQ Score
iOS User Feedback
87%
iOS
66 Reports
66 Reports
User Feedback
87%
iOS
66 Reports
66 Reports
13%
Android
10 Reports
10 Reports
Vanguard - Latest Quality Issues
iOS
May 2, 2024
Stuck in the 90s
Awful app, message portal is terrible. Message from their agents is also general, pointing me to the FAQ. UI is stuck in the 1990s. Any improvement would be welcomed
iOS
May 3, 2024
Vanguard website proof it’s me❗️
Vanguard asks To open its app to prove it's me for Vanguard website.I open website and then told I will receive a code.. No code by phone or text!. This is a PAIN. IF I COULD COPY WHAT'S ON THE APP. I wouldn't need to open Vanguards website. With poor vision , Vanguard needs to make their site more accessible to vision impaired clients❗️
iOS
May 3, 2024
Buggy, ugly, and frustrating
This app is clunky with annoying popups, data and charts lacking detail, and oversized pointless modules. UI elements conflict with each other and are not intuitive. Also sometimes logs you out as soon as you sign in. Wish it was better.
iOS
May 3, 2024
Worst Financial Services App
This newer app update is almost unusable. Trying to get to areas you need to for specific information or tasks is unbelievably difficult since they've taken any user friendly tabs/drop down boxes etc…. Away that actually helped the user navigate the site. Maybe this is on purpose so you have to call in to get help and then they can charge you a fee. Everything about this company used to be great. Hopefully after the current CEO leaves, they can get back to being great again.
iOS
May 6, 2024
Live stock quotes without delay
Need live stock price update then you would be great
iOS
May 9, 2024
Dark Mode Please
Does what it should. Badly needs a dark mode option.
iOS
May 12, 2024
Still no 403 support
Over a year later with new app and still does not support my 403(b) account. Why take away the old app which while clunky looking at least supported my accounts?
iOS
May 13, 2024
Steven
I traveled to Japan but I am able to follow portfolio closely. This is great, but I don't see “sign off”to close application.
iOS
May 14, 2024
Good application with decent but with one annoying UX
Please, please /STOP/ asking whether customer wants to enable faceID based authentication on each login. I am NOT interested. I login multiple times a week and I am very much irritated with the prompt each time. There is no settings available to control such prompt. Who was the product manager that imposed such requirement? Simply have no understanding of a good customer experience. Customer knows how to access settings to enable / disable such option per their convenience and interest. Kindly fix!
Vanguard - Product Description
Meet the new Vanguard app. We’ve updated and refined our features to make it easier than ever to invest from your mobile device. We’ll be rolling out new updates every few weeks, but if there’s something you want us to build, you can let us know in our Support tab. Use the app to do the following (some features may not be available for employer-sponsored plans): • Access an overview of your accounts to check your total assets and balances. • Dive deeper to track your account performance, cost basis details, or day change information for each of your holdings. • Make trades, deposit checks directly into your accounts, and review your transaction history. • Find help, update your login preferences, and leave feedback via our Support tab. Disclosures Vanguard funds not held in a brokerage account are held by The Vanguard Group, Inc., and are not protected by SIPC. Brokerage assets are held by Vanguard Brokerage Services, a division of Vanguard Marketing Corporation, member FINRA and SIPC. Images are for illustrative purposes only. iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other countries © 2022 The Vanguard Group, Inc. All rights reserved. Vanguard Marketing Corporation, Distributor of the Vanguard Funds.
All intellectual property rights, including trademarks and word marks, are the property of respective owners