Quality degradation at V by VFD  
Users report higher volume of Quality Issues than usual
87
good

V by VFD | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
92%
Android
71 Reports
iOS unitQ Score
iOS User Feedback
8%
iOS
6 Reports
User Feedback
8%
iOS
6 Reports
92%
Android
71 Reports
V by VFD - Latest Quality Issues
iOS
Apr 23, 2024
Nice app
I feel your fixed saving section shouldn't just be one month, but we should be able to choose ourself
iOS
Apr 25, 2024
Fraudulent Bank
I had a case of balance discrepancy on my account as a certain amount was deducted with no narration or reference which clearly states this was done by the bank. This is over 48hours and my funds are yet to be refunded. The customer service is trash as they all have been sabotaged not to respond nor assist my case. I called more than 10 times and they all claimed they cannot hear me. Elephant house will hear me by dawn. Vbank is a scam and they will rip you off
Android
Apr 27, 2024
This is the most worst 😡 😡 😡 bank. I have never seen in my life. When I have money inside my account, and I can't withdraw my money inside my account. And they also gave me a headache 🤕 on top of my money. I will not stop complain until they block my account or they release my money for me.
Android
Apr 27, 2024
I think this bank is scam because this bank debit me 6200 and they didn't refund my money till today
Android
Apr 30, 2024
I have never rated an app before... This app WAS great until I did the upgrade Now, I can have a live chat with ya customer service anymore And please, why are you removing 10:00 on every of my transaction. I'm going to stop using this bank, you charges is too outrageous
Android
May 6, 2024
The bank has problems then use to misbeha you guys didn't have sense just because I forgot my password so I resent it now v by VFD say I should it seems I log in then say I should enter my transaction pin that I have forgotten Ogun kill v by vfd
Android
May 9, 2024
I'm having difficulty in withdrawing Now the app is not opening 💔
Android
May 13, 2024
Fantastic app on Apple however on android its more difficult to open an account or reset the password even with verifying the image I closed mine because the service was less than expected but the app is great and idea still functions and has improved over the years.
Android
May 14, 2024
I will give 5 stars if you guys approve my nin to update my KYC level 2.... It keeps writing failed, 😔 I can't even withdraw up to 200k per day of which is very bad😔
V by VFD - Product Description
V Bank is your all-in-one digital banking app that gives you unrestricted access to banking, lifestyle and investments features 24/7.
 
Say bye to stressful paperwork and hello to convenience.

Key Features:

Easy account opening
Instant transactions and bills payment
Investments at with high rates and great returns
Budgeting and account management tools
Cards and card management
Create savings plans and invite friends
24/7 support through live chat
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