Victoria’s Secret | unitQ Score

This is thee slowest app ever

This app is hacked, and investigation needs to be done on this issue.

This app sucks and its so slow

I love love love VS and Pink and have nothing bad to say about the products or prices and they always have great deals/coupons- however I cannot get over how bad the app is. It will randomly close on its own, doesn't respond to swapping from one product to the next or going from the VS products vs Pink, back button never works, is slow loading and it's stupidly inconvenient and glitchy when trying to make payments if you are a VS card holder (twice my bill was paid late because the app wasn't working properly). It genuinely surprises me every time I use the app at how slow and bad it is considering the money I'm assuming the company has. With all that said, I still use the app and purchase stuff all the time, it just shouldn't be that hard or complicated.

I wish there was a way to change the shipping to store pickup without having to remove everything from the cart and starting over. And I would like to have the option to select store pickup for stuff that won't ship my address instead of either changing the address or removing the item from my cart. It would also be nice to be able to see what's in stock at the stores close to me, like on the website. Other than these three very frustrating problems I like the app.

the system is very slow and apps is confusion.

Truly the worst app ever! It just spins & spins & spins! These last few years the app has gone completely downhill & don't even get me started on the quality of merchandise! Every time I go to check what's new on the app, I either can't get it 2 load or it's says try again later as we are having technical issues! Sometimes I can't even pull up my orders or log into my credit card. I spend thousands of dollars every year here & I still can't earn points for rewards & no one can help me! I am so extremely frustrated & I think I'm about done with VS all together! Been shopping here for over 30 years & it's sad to say everything has gotten worse…in this day & age is that even possible? Please let it be known that I've turned my phone off & on constantly, deleted the app numerous times, used other devices & even had 3 new phones/iPads & nothing ever improves so I definitely know the problem is not on my end… Sincerely, [name] VS customer

Please fix the glitchiest sign in ever.. Its embarrassing that it's been years of not working correctly and this company hasn't fixed it. What a joke

Unable to log in to account and change payment details! Unable to place an Order