53
fair
My Vodafone | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
17 Points Past 7 Days
Category: Tools
30-Day Trend
Android unitQ Score
Android User Feedback
43%
Android
47 Reports
47 Reports
iOS unitQ Score
iOS User Feedback
57%
iOS
63 Reports
63 Reports
User Feedback
57%
iOS
63 Reports
63 Reports
43%
Android
47 Reports
47 Reports
My Vodafone - Latest Quality Issues
iOS
May 10, 2024
Service
Atrocious service I've been trying to change my password for hours disgusting help for good paying customers
Android
May 11, 2024
Doesn't let me login. I tap on the link in the SMS and then it asks me to login again.
Android
May 12, 2024
Everytime I have to open the app, I have to login back like i am logging for the first time. Using mms/ email code. Sucks.
iOS
May 12, 2024
Review
It's ok but sometimes it freezes and then you lose the page but other than that ok
iOS
May 13, 2024
Error
Won't launch — just says there's a technical error.
iOS
May 15, 2024
Service
Atrocious service I've been trying to change my password for hours disgusting help for good paying customers
iOS
May 15, 2024
LOST VOUCHER.
LOST MY VOUCHER even though it hadn't ended. You sent me an email to claim £3 shopping voucher (Asda, M&S etc). I saved it (but didn't click on to use it). I'm now out shopping and the voucher has disappeared from my saved items. Even though it shouldn't end until 20th May and it's only 15th May.
iOS
May 15, 2024
Poor coverage
Leaving Vodafone after one year of being charged extortionate price for less than mediocre service! I travel all around Great Britain and no matter where I am I've had next to no signal. My advice is stay well clear of Vodafone!
iOS
May 15, 2024
Lose of roaming in eu.
Really disappointed. As a loyal consumer I expected to keep this service. May have to look else where.
My Vodafone - Product Description
Stay on top of your plan or prepaid service with My Vodafone. View and pay bills, recharge your prepaid service, check your usage and update your account settings. Check your usage See how much of your included data and international call minutes you have left. Manage your plan Pay your bill, change plans, manage direct debit, or view recent bills. You can also purchase add-ons. Manage your prepaid service Recharge your prepaid service using a credit card, voucher or PayPal. You can also view your recharge history. Manage your nbn™ service Pay your bill, manage direct debit, or view recent bills. You can also check your installation appointment, activation date or track delivery of your modem. The features of the app are subject to change. The app is free but download charges apply for downloading from the Google Play Store. Non Vodafone customers can download the app however data charges will apply as per your plan rate. When accessing the app overseas, international roaming charges will apply. When on Wi-Fi, My Vodafone may not continuously update if you’ve logged out of the app.
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