18
poor

Vodafone Broadband | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 7 Days
Category: Tools
Work at Vodafone? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Vodafone? Unlock additional insights
Android unitQ Score
Android User Feedback
94%
Android
341 Reports
iOS unitQ Score
iOS User Feedback
6%
iOS
23 Reports
User Feedback
6%
iOS
23 Reports
94%
Android
341 Reports
Vodafone Broadband - Latest Quality Issues
Android
May 14, 2024
The app doesn't give an option to add super booster as instructed by Vodafone website and manuals. How am I supposed to add the booster?
Android
May 14, 2024
Cannot even log onto the app to see my router. It keeps saying I'm not connected to the internet when I am. These issues have been going on for months and still no fixes or changes.
Android
May 14, 2024
After several months of trying I had to give up. the App does not work, it only once recognised the WiFi is turned on. It's trash and even worse is that it replaced an app that worked.
Android
May 14, 2024
I have lost all the functions I previously used the app for. A total downgrade and really useless.
Android
May 14, 2024
Can't login
Android
May 15, 2024
It no longer supports the router. Pointless
Android
May 15, 2024
Completely unusable! Can't sign in! Just says "Something unexpected has happened" all the time.
Android
May 15, 2024
Start date for Broadband 13th May, Still can not login to the app on the 15th. Emails and install instruction state use app to help setup. 1:30 hours chatting with support and going round in circles. Told have to wait 48 hours for Broadband subscription to be linked to my vodafone account, now over 48 hrs. Useless support, app. Luckily managed to setup router, booster without app. Why they tell you to use app when it's not going to be ready on start date. Pathetic. Vodafone read your reviews!!
Android
May 15, 2024
Doesn't work always says unexpected error.
Vodafone Broadband - Product Description
Designed for Vodafone broadband customers, the award winning Vodafone Broadband App allows you to easily manage and control your broadband connection. Download the Vodafone Broadband App to easily:

• Setup Super Wifi Boosters throughout your home to improve the signal strength to your devices
• View and manage all devices on your network
• Set up a separate Guest WiFi network to allow family and friends easy access to your connection
• Prioritise a device’s WiFi signal for an even faster connection
• Set up a WiFi schedule that suits your needs, with custom online and offline times
• Live chat with an agent 
• View your bill history
• Remove or block a device from your wireless network
• Share your WiFi credentials with others by scanning a QR code
• Change your WiFi name or password
• Send feedback & share ideas to help us improve your app experience
• View frequently asked questions 
• Compatibility Mode

We've won a Red Dot Award 2019 - an internationally recognised seal of approval for great app design.

Vodafone Home Broadband App is now dark mode compatible.

To find out more about Vodafone home broadband services visit our website here https://www.vodafone.co.uk/broadband.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners