49
poor

Volotea | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
32 Points Past 7 Days
Category: Travel
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Android unitQ Score
Android User Feedback
85%
Android
51 Reports
iOS unitQ Score
iOS User Feedback
15%
iOS
9 Reports
User Feedback
15%
iOS
9 Reports
85%
Android
51 Reports
Volotea - Latest Quality Issues
Android
May 6, 2024
The app constantly asks for the position, if we refuse we are good to start the reservation again
Android
May 6, 2024
This app doesn't have its own wallet for boarding passes, and it's always difficult to find their boarding passes...
Android
May 9, 2024
AN ABSOLUTE SHAME!! When I arrived at Caen/Carpiquet airport, I was arbitrarily told that I had to pay 30€ for boarding online!!! I received an email two days before departure and nowhere is it indicated that it is mandatory!!!! In addition, I am told that if I had clicked on this thing 30 minutes before my arrival I could have avoided this extortion!!!!!! TO FLEE!!!!!
Android
May 10, 2024
It doesn't work, it crashes, you see different prices. It's a scandal that they advertise it. Unfortunately, the consumer is not protected and they do as they wish.
Android
May 11, 2024
I had given a bad review. I correct it. The app is a bit slow but good. No problem downloading boarding pass or checking in. Of course, I can only download them in Google wallet, not in pdf.
Android
May 11, 2024
No, but is it a joke? Almost 900 euros an adult and 2 children Marseille Constantine is more expensive than air Algeria no but....
Android
May 12, 2024
Unlike the web version, from the app, the reservations section is empty, despite having an active reservation.
iOS
May 12, 2024
Unable to get the boarding pass!
The app simply doesn't give you the choice to check in with random seat selection(free)! So you are forced to pay for a choice of seat to get your boarding pass. It is also impossible to choose priority boarding or cabin baggage (for a fee). Either the app is buggy or Volotea's commercial policy is really incomprehensible. In short, it doesn't make you want to fly with them.
iOS
May 14, 2024
Impossible to buy at resident discount
You can't apply the resident discount anywhere and this is totally illegal. Shameful
Volotea - Product Description
Welcome to the official app for Volotea, the airline that connects Europe’s small and medium sized cities with direct flights at very competitive prices. Using our app means you have everything in the palm of your hand: you can find the best offers, and access your bookings and boarding passes, as well as checking the status of your flight at any time too.

BOOK A FLIGHT
Book your flights more simply and easily from your mobile. During the booking process, you can access your recent searches, go forward and back at any time, and access our best tariffs and exclusive offers from the Megavolotea subscription service too. You’ll also be able to access all extra services and view the breakdown of your flight price, including all the details.

FLIGHT CHANGES AND ADDITIONAL SERVICES
Make changes to your booking and book extra services without having to go to one of our desks at the airport. Remember, you can make changes to your booking up to 7 days before departure and with our Flex plan, you can make unlimited date and itinerary changes up to 4 hours before your flight departs, at no additional cost.

ACCESS YOUR BOOKINGS
You can easily view all your bookings in the “Your Journeys” section of our app. You can view flights booked through the app or through any of our other sales channels, including travel agencies or our website.

PASSENGER PROFILE
In order to save time and avoid filling in details repeatedly, our app lets you enter passenger information, contact details and payment automatically while you’re booking your flight. Complete your profile and speed up your bookings. You can even save your payment methods so you don’t have to enter them again. You can also check your Volotea Credit balance on your profile and use it for future bookings; they’re all benefits!
FLIGHT STATUS
Our app lets you check the status of your Volotea flights at any time. You only need to enter your route information or flight number to check its updated status at any time, with additional information on our aircraft and the services we offer.

MOBILE CHECK-IN (at airports with permitted access)
For greater convenience you can check in for your flights directly from your cell phone. Save printing your boarding pass and go straight to the departure gate. You can store your boarding passes straight into your Passbook or, if you prefer, you can download them conveniently on your mobile or tablet.

HOTELS, CARS, FLIGHT + HOTEL AND MUCH MORE ON YOUR DESTINATION
Through our application, you may also reserve rental cars and hotel rooms at your destination. The reservation process is adapted for your mobile device, making it easier to use. You can also access our partner’s deals directly. You will also be able to access the best content about our destinations on our Travel Blog, with reviews and interesting facts you might not know about your favourite destination.

AUTOMATIC NOTIFICATIONS
Receive our top offers via automatic notifications.
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