69
fair

VR SecureGo plus | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
8 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
85%
Android
274 Reports
iOS unitQ Score
iOS User Feedback
15%
iOS
47 Reports
User Feedback
15%
iOS
47 Reports
85%
Android
274 Reports
VR SecureGo plus - Latest Quality Issues
iOS
May 13, 2024
Simply cumbersome
It is always amazing how cumbersome the Internet application is at VR-Bank. For example, every action must be approved with the app, even if I have already done actions before. If I only change the observation period of the sales: again new release! And so on. The savings bank is much more user-friendly. One has the impression: the board of directors is hedging its bets - no matter against whom and when. Customer: it doesn't matter - we protect ourselves. Nobody seems to have thought about user-friendliness. Bad review from me. I'm only in VR because I had good personal contacts from before. After the branches have also been largely closed, I will change at some point. I don't need self-assurance.
Android
May 13, 2024
Hard to get in
Android
May 13, 2024
Even one star is too many. The app regularly crashes, hangs or does not connect/find jobs. I've probably reinstalled the app three or four times, requested a code, got it, set it up again and then the game started all over again after a few weeks. However it can be in this day and age that malfunctions occur regularly. other banks somehow get it under control.
iOS
May 13, 2024
Not recommended
I tried the registration a total of 3 times and each time there was a different problem. The same with 2 other bank apps. Probably only works in presence with the account open
Android
May 13, 2024
This app is somewhat mandatory to generate TANs for online shopping via credit card, fine but why does this app try to force me to connect it to my back account? It's neither required nor wanted and only due to the fact I ran into an internal timeout I was able to access the rest of the options of this app to set up a TAN for my credit card. Rather unprofessional app and doesn't generate much trust in this app if it tries to force me into unwanted services.
Android
May 15, 2024
Since I updated the app this morning, my transactions no longer go out.
Android
May 15, 2024
too complicated with the sparda banking plus app with every update the apps crashed and the fun starts more complicated from the beginning...
Android
May 15, 2024
I don't know what to do. App reports with no order negotiated. Then I return to the re-login option. Despite new installed, does not work. And that directly at the bank. She couldn't do it either. Except call. Number of main branch. And she couldn't do either. Try to install them new. And yet it doesn't work. One question. What should happen next?
Android
May 16, 2024
And again, new mobile phone (which is normal every 2 years in this day and age) and nothing works anymore. Everything has to be 🤐 applied for again by letter ... I'm curious if it at least works, recently had more than one correspondence! It would be really nice if they could finally change that! Other banks can do that too! Otherwise, many bugs have been fixed and I don't think the app is bad. But every 2 years anew?!
VR SecureGo plus - Product Description
Schnell, einfach und sicher: Mit VR SecureGo plus können Sie alle Banking- und Kreditkartenaufträge innerhalb einer App ganz bequem freigeben.

DIE APP IM ÜBERBLICK

* Einfach flexibel: App zur Freigabe aller Banking-Aufträge und Online-Zahlungen per Kreditkarte
* Einfach bequem: Direktfreigabe für das neue OnlineBanking und die Kreditkarte
* Einfach sicher: höchste Sicherheitsstandards für Ihre Daten und Transaktionen
* Einfach mehr: gleichzeitig auf bis zu drei Geräten für OnlineBanking nutzbar
* Einfach erkannt: auf Wunsch Freigabe per Fingerabdruck oder Gesichtserkennung

WAS SIND DIE VORAUSSETZUNGEN?

* Sie benötigen lediglich den Aktivierungscode Ihrer Bank.
* Anschließend können Sie die App bequem einrichten.

Weitere Informationen rund um Freischaltung und Verwendung der VR SecureGo plus App finden Sie auf vr.de/tipps
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