Quality degradation at Walmart MoneyCard  
Users report higher volume of Quality Issues than usual
57
fair

Walmart MoneyCard | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-11 Points Past 7 Days
Category: Finance
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Android unitQ Score
Android User Feedback
93%
Android
76 Reports
iOS unitQ Score
iOS User Feedback
7%
iOS
6 Reports
User Feedback
7%
iOS
6 Reports
93%
Android
76 Reports
Walmart MoneyCard - Latest Quality Issues
Android
Apr 27, 2024
Not worth the time tried to add funds but was just very complicated and kept crashing
Android
Apr 28, 2024
App doesn't allow access to the listed features like balance, transactions etc... an app should allow functionality!
Android
Apr 30, 2024
I've had the exact same card/account for 6 + years. So far, no problems. I'm hoping this "update" doesn't screw everything up, as random updates are so often a disaster waiting to happen. Latest update 4/21/24? The app opens, shows my balance, but I'm unable to do anything else. Can't check transactions, main menu won't drop, can't move money in or out of o line vault. Unfix it. It was working fine.
Android
May 1, 2024
You have to go through too much to access your money
iOS
May 1, 2024
Do not use
Will charge you overdraft fees even if you get paid the day before and nobody will ever correct the mistake. You also cannot talk to a real person. It's absolutely ridiculous and utter trash
iOS
May 2, 2024
Don’t get this card
I need a replacement card they told me to place some card with take at least 21 days to get to me which is crazy I've never heard this ever in my life if you get this car just know if it's misplaced it could take almost a month for you to get a new one
Android
May 3, 2024
Freezes
iOS
May 11, 2024
Goes Down too often
It seems like every other month there is some sort of system problem. The one happening right now is the money I have in my savings is not showing up. I keep my money in the savings until i need to use it to protect my money from being stolen or used without my knowledge. Currently It says $0.00, which is incorrect. When I use the chat to find out what's going on they just say they're sorry for the inconvenience and the issue has been escalated to the appropriate department. It has been over 24 hours now with no access to my money and it is more than just an inconvenience. In the past this has happened but didn't last as long. There are also times when you can see the money but you can't move it or if you can move it the balance isn't updated for hours. Very inconvenient if you are getting ready to check out somewhere and you're waiting for the funds to transfer. I have 1 month left until I claim the cash back that I have earned the past year then I'm done with this card.
iOS
May 14, 2024
Customer Service Not Available… so here we are
The “report a problem” option on the app & website do not work. So I'm forced to write my problem here rather than just reporting the problem & it being fixed without them losing downloads. But, oh well. Before the update, my app worked perfectly. But now it won't let me move mine from checking to savings or vice versa, & when you pull down to refresh it will say you have $0.00 but then refresh again and it shows the balance. Please fix this 🙏🏽
Walmart MoneyCard - Product Description
Easily manage & access your money.



New Walmart MoneyCard accounts now get:

Get your pay up to 2 days early with direct deposit. ¹

Earn cash back. 3% on Walmart.com, 2% at Walmart fuel stations, & 1% at Walmart stores, up to $75 each year. ²

Share the love. Order an account for free for up to 4 additional approved family members ages 13+.³

Get up to $200 overdraft protection with opt-in & eligible direct deposit. ⁴

No monthly fee with qualifying direct deposit of $500+. Otherwise, $5.94 per month. ⁵

Earn 2% interest rate on savings.⁶

Lock protection in the app. Misplaced card? Press LOCK to prevent purchases. Press UNLOCK to restore it instantly. ⁷



Use it for purchases everywhere Debit MasterCard® or Visa® debit cards are accepted in the U.S.

NO minimum balance or credit check to get a card today.

EASY WAYS TO MAKE DEPOSITS:

Direct Deposit your pay or government benefits.

Add money to your card from your existing bank account.

Free cash reloads with app at Walmart stores nationwide.

Deposit checks using your smartphone



Questions about your Walmart MoneyCard?

Log in to walmartmoneycard.com & email us, or call us at the number on the back of your card.



Must be 18 or older to purchase a Walmart MoneyCard. Activation requires online access and identity verification (including SSN) to open an account. Mobile or email verification and mobile app are required to access all features. See account agreements for fees, terms and conditions at https://www.walmartmoneycard.com/account/legal-info



1. Early availability of direct deposit depends on timing of payor's payment instructions and fraud prevention restrictions may apply. As such, the availability or timing of early direct deposit may vary from pay period to pay period.



2. Up to $75 per year. Subject to eligibility. Redeem rewards upon each anniversary of opening the account, using our website or app. See Deposit Account Agreement for details.​



3. Activated, personalized card required. Other fees apply to the additional account. Family members age 13 years and over are eligible.



4. Opt-in required. Account must be in good standing and chip-enabled debit card activated to opt-in. Initial and ongoing eligible direct deposits are required for overdraft coverage. Additional criteria may apply which can affect your eligibility and your overdraft coverage. Overdrafts are paid at our discretion. Overdraft fees may cause your account to be overdrawn by an amount that is greater than your overdraft coverage. A $15 fee may apply to each eligible purchase transaction that brings your account negative. Balance must be brought to at least $0 within 24 hours of authorization of the first transaction that overdraws your account to avoid a fee. Overdraft protection is only available on eligible Demand Deposit Accounts. Log into your account and refer to your Account Agreement to check feature availability.



5. Monthly fee waived when you direct deposit $500+ in the previous monthly period. Otherwise, $5.94 a month.



6. Interest is paid annually on each enrollment anniversary based on the average daily balance of the prior 365 days, up to a maximum average daily balance of $1,000, if the account is in good standing and has a positive balance. 2.00% Annual Percentage Yield may change at any time before or after account is opened. Annual Percentage Yield is accurate as of 3/1/2022.



7. Monthly fees will continue on locked cards. Learn more in the Walmart MoneyCard app.

ATM access only available on personalized cards. Other fees may apply. Visit walmartmoneycard.com for more info.



Technology Privacy Statement: https://www.walmartmoneycard.com/content/dam/walmart-moneycard/legal/privacy-site-terms/Privacy%20Policy.pdf



Card issued by Green Dot Bank, Member FDIC, pursuant to a license by Mastercard International Inc. and Visa U.S.A., Inc.
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