63
fair

Washington Post | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 7 Days
Category: News
Work at The Washington Post? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at The Washington Post? Unlock additional insights
Android unitQ Score
Android User Feedback
56%
Android
90 Reports
iOS unitQ Score
iOS User Feedback
44%
iOS
70 Reports
User Feedback
44%
iOS
70 Reports
56%
Android
90 Reports
Washington Post - Latest Quality Issues
Android
May 13, 2024
Generally very good, occasionally clunky on crossword puzzles though . It gets regular news updates
iOS
May 13, 2024
Spelling/typos/ missing words
As a major source of knowledge, the Washington Post should not teach the wrong spelling, have typos, or miss words in a sentence. It should teach the correct version of the English language and nothing less. Also, instead of glorifying maga stupidity, fight against the lies and unfair judicial positions, like that of judge Canon who is obviously throwing wrenches in democracy!
Android
May 14, 2024
I got a new Samsung phone. I subscribe through Amazon, but when I select that option to sign into the app just closes the sign in window. The app will not let me sign in.
iOS
May 14, 2024
What happened to the left column of sections/topics?
Please bring that back. Disappeared overnight with update + iOS update. Growl.
iOS
May 14, 2024
Front Page
What happened to the front page presentation?
iOS
May 14, 2024
Terrible text to voice
In an attempt to bring variety to the narrator voice (read out loud), it has made articles sound terrible. Unless they allow the reader listener to choose what synthetic voice to use, it is frustrating to listen to the articles. This may matter to you if you drive and try to catch up with the news as you can cannot read the text but would like to listen to the text. The narrator was a lot better a year ago when there were two choices and you could choose, which one to listen to. From an engineering perspective, it's trivial to give the listener an option, yet Washington Post software development team seems to be clueless.
iOS
May 14, 2024
Recent updates
The recent updates stink. I am no longer able to go to the sports section or DC / MD / VA section and scroll across the top bar to select by topic e.g. Commanders, NFL, NHL etc. I will likely use the app less.
iOS
May 15, 2024
Navigation Menu
The little navigation menu in the top left hand corner of the app has been removed! Why oh why? I want to be able to have easy access to all of the apps articles. We're now forced to choose a subset. It's taken a lot of the pleasure out of the Wapo in one fell swoop! Please bring it back!
iOS
May 15, 2024
A disappointing experience
First, I appreciate the Post's journalism, and if like to use this app as my daily driver, so to speak, but I just can't because it's so hard to, like, read the news. The design is amateurish, and I find myself using it infrequently enough that I'm considering canceling our subscription. I've been hoping that Bezos would have put more money into improving the WaPo app, but alas it is still frustratingly bad: terrible information density, full of fluff right up front, and bizarre user-hostile design choices. Some examples: 1. A full HALF of the home screen is devoted to the latest episode of "the 7". It lists the topics covered, but not WHAT HAPPENED (aka the news), like "Primary results. Ukraine. Solar flare. Dog show." So half of the pixels on opening provide zero information. If you want to flog your podcast, find, but use no more than like 10% of the screen. 2. The BOTTOM half of today's front page says "Middle East Conflict", then has a big picture of Biden in the rose garden—truly riveting photojournalism. Again, zero information (aka news) is visible until you scroll. 3. When you do scroll down, you get headlines—which often provide no actual context or information. They seem to have heard that scrolling is a natural gesture on mobile, but not to actually understand it. Put a couple lines of text with what happened and brief context so that I don't have to tap into every article to get any information. 4. SO MUCH NON NEWS. Today there are 6 headlines with actual news, then a feature on a shootout in the 1920s involving the Texas Rangers (breaking news!), then a whole section (!!! 3 sub-stories!!! The biggest headline is about what it felt like to pet all the dogs! And a giant picture of a dog no one will ever remember in like 7 days ) on the Westminster dog show. And then..."Latest from the post" with 4 stories, one of which is a local real estate story with a nonsensical headline, and another of which is a story about portrsis of the Williams sisters. Then a carrousel of fluff eg "Advice for picky eaters", and then lots and lots of opinion. Opinions about what? Who knows: I have no idea what the news was! 4. My biggest annoyance is the experience of actually reading an article. When you open up an article, it doesn't take up the full screen: you can see the edges of the "next" and "previous" articles. Now, first, what order are they in? What will I get when I swipe to the "next" article? Who knows! It's like someone thought, "hey, swiping is a big thing with the kids, tinder and TikTok and whatnot, let's let the users swipe between articles!" But, um, this isn't TikTok? If the articles were all in one section, like top national news stories, then maybe this would be an interesting UX. But why would I want to see a food article after an article about an attempted assassination? But even more confusing: when you scroll up on the article it suddenly snaps to the full width of the screen! All the text gets bigger, and the edges of the "next" and "previous" articles (which often have colors and strips of the photos) just disappear, no animation, nothing. What designer used this app and thought "This is fine"? It's so jarring every time. Just smacks of an outsourced app built by committee. I guess they're just resigned to the NYT being the national newspaper, and they'll stick to being a subpar local paper.
Washington Post - Product Description
Get award-winning global reporting from The Washington Post. The app is free to download and keeps you informed with expert coverage from Post journalists.

PRODUCT FEATURES
• Stay informed with the 24/7 feed of today’s news.
• Wake up with The 7, a better morning briefing on the day’s most important and interesting stories.
• Customize your alerts to be the first to know when news is breaking.
• Catch up with today’s stories by listening to original podcasts and audio articles.
• Discover something new in My Post, a curated feed with recommendations just for you.
• Dive deeper into Post journalism with innovative graphics, video, and augmented reality exclusives.

SUBSCRIPTION DETAILS
• Options: Download the free app and enjoy a limited number of complimentary stories each month. Get your first month of unlimited access for free, and only $11.99/month thereafter for your digital subscription.
• Extras: Your subscription to The Washington Post lets you access The Post from all your devices, on the web and in the app. Premium subscribers also enjoy a bonus subscription to share and exclusive eBooks written by our journalists.
• Payment: Payment will be charged to your iTunes account with the confirmation of your purchase.
• Auto-renewal: Your subscription will auto-renew for $11.99 each month unless you cancel 24 hours before the end of the current subscription period. The auto-renewal can be turned off at any time in the Account Settings section of the App Store. Please note, you will be unable to cancel your current subscription during an active subscription period.
• Free trial: Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable.
• Privacy policy: https://www.washingtonpost.com/privacy-policy/2011/11/18/gIQASIiaiN_story.html
• App Privacy information displayed below applies to users on iOS 14.5 or higher
• Terms of service: https://www.washingtonpost.com/terms-of-service/2011/11/18/gIQAldiYiN_story.html
• CA notice of collection: https://www.washingtonpost.com/privacy-policy/2011/11/18/gIQASIiaiN_story.html#CALIFORNIA
• Do not sell my info (CA residents): https://www.washingtonpost.com/my-post/privacy-settings/
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners