25
poor
Wawa | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
18 Points Past 7 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
78%
Android
73 Reports
73 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
21 Reports
21 Reports
User Feedback
22%
iOS
21 Reports
21 Reports
78%
Android
73 Reports
73 Reports
Wawa - Latest Quality Issues
Android
May 10, 2024
Essentially useless. Cannot add a card no response from customer service
Android
May 10, 2024
Can't order, "something went wrong", can't even locate stores, and it loses rewards at checkout because can't toggle from card to rewards. Takes ages to load, if at all, making the line long. Update, it still craps out and refuses to load meaning can't use points. For weeks says "We are having a connectivity issue. Try later."
Android
May 10, 2024
Can't see location options after searching with zip code. Sometimes app doesn't sign in. Have to attempt multiple times, and might be unsuccessful. Tried force stop and clear data, and problem is ongoing.
Android
May 10, 2024
Horrible. Frequently crashes, freezes or doesn't load. Using an S23, so it's not the phone. Only convenience store app that doesn't let you punch your phone number in at the register. Quickchek, 7-11 and Royal Farms all have superior apps.
Android
May 10, 2024
Wawa is great, the app is garbage. Takes too long to open, i just want to scan and check out
iOS
May 11, 2024
Where’s the Menu?
Good app, but docked 2 stars … probably only food app I have on my phone where you can't just look at/peruse their menu. You have to actually start an order. Seriously!? 👎
iOS
May 11, 2024
never got off the launch pad in registration process
Registration process did not work tried 5 times with Facebook login option offered Gmail option offered had to give up. Wow kinda bummed wasted 20 minutes hope it gets fixed.
iOS
May 13, 2024
Wasted potential
There's no place on the application to request a refund. I placed an online order during normal business hours at my local Wawa. When I arrived to pick up my order, the store was closed and the doors were locked. So now I'm out $16 for food I never even received. If they're able to refund me my money, I'll update this review. Otherwise, I'd recommend steering clear of this app.
iOS
May 14, 2024
fix your buggy app bro it never works what’s the point of having it
ridiculous
Wawa - Product Description
The Wawa App, making your next Wawa run easier than ever to order, pay and earn delicious rewards! Easier to Order…..with simplified mobile ordering, it’s a breeze to browse our full menu, reorder your favorites or try out something new! Easier to Pay……you can pay for your mobile order with your Wawa Gift Card right in the app before you get to the store! Easier to Earn…..Now you can pay ANY way and earn Wawa Rewards! Just scan your new Rewards barcode from your Wawa App at checkout, pay for your order any way you like (cash, credit, debit, Wawa gift card) and start earning your Wawa Rewards! For every $50 you spend on qualifying items using the app, you earn a delicious reward! Plus you will receive bonus rewards throughout the year for just being a Rewards member! * Please Note: Continued use of GPS running in the background can dramatically decrease battery life.
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