Quality degradation at Wayfair – Shop All Things Home  
Users report higher volume of Quality Issues than usual
65
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Wayfair – Shop All Things Home | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
81%
Android
652 Reports
iOS unitQ Score
iOS User Feedback
19%
iOS
155 Reports
User Feedback
19%
iOS
155 Reports
81%
Android
652 Reports
Wayfair – Shop All Things Home - Latest Quality Issues
Android
May 13, 2024
Pages don't load. Keeps saying connection interrupted or try again.
Android
May 14, 2024
This is an absolutely appalling experience . I paid &1300 2 months ago and my order still hasn't arrived. Customer support is useless and even after i requested a refund , they are not issuing it, it's been 2 working days already. I was buying from Wayfair before but this was my last order. Never coming back and ordering here again
iOS
May 15, 2024
Really hoping Wayfair doesn’t let me down again
My first purchase from Wayfair , went absolutely great. Package was delivered with care , and before stated delivery date . Now the purchase that left a bad lasting taste on my mouth was my second purchase . Over 2 months and I have still yet to receive my package . When I contacted customer service they couldn't give me any updates, kept giving company line . Eventually it was discovered that courier lost my package . No update from a soul . And when I was supposed to receive refund , customer service rep pretended not to know about second half of refund , tried hurrying me off phone before I could confirm . Now, against my better judgment and with a whole lot of prayer because I really want my dining table , I am hoping they do not give me cause to grief again .
iOS
May 15, 2024
Never received items
I made an order from Wayfair and they shipped to the wrong address even though I use PayPal and confirmed my address on payment they shipped to an address I had not lived at my mom previously lived at for years and then tried to say there was nothing they could dobut eventually did process a refund stating that it was a PayPal problem and that they would not fix the problem. If it occurs again in the future, this particular address had never been my address on PayPal. In addition, my mother had not been at that address for years for me to even send a gift to her through that PayPal address either.. long story short Wayfair ship five items to a different state and then attempted to refuse to make it right.
iOS
May 15, 2024
Misleading ! don’t download
They tell you youll get 20% off if you download the app but the app won't let you apply the code. Don't bother getting this
Android
May 15, 2024
Mayfair items are getting pricey.
Android
May 15, 2024
Wayfair probably has what you're looking for because they have a great selection of products for the home. I haven't been shopping with them for awhile and was a little disappointed when I updated my address only to see the old address pop up again during the checkout process.
Android
May 16, 2024
I like wsyfair but this app just nags you to sign in. Very intrusive. Will not use again.
Android
May 16, 2024
After restarting the app 10 times and holding to confirm I am not a robot 37 times, I still couldn't place my order and had to utilize the web browser instead. I would willingly pay double from Amazon to not have to ever use this app again.
Wayfair – Shop All Things Home - Product Description
Hold the world’s largest selection of home goods in the palm of your hand! Our innovative new 3D View in Room feature lets you shop and compare like never before. Whether you’re redoing an entire room or simply searching for a great deal, Wayfair makes shopping for your home easy and fun. Join millions of shoppers already using our app to:

Access Revolutionary New Features
•	See life-sized versions of products in any space using our 3D View in Room feature
•	Track large packages in real time—right to your doorstep! 

Find Your Personal Style
•	Choose from over 7 million products
•	Save your faves with Idea Boards 

Effortlessly Create Your Dream Home
•	Arrange furniture and design your ideal space with our Room Planner tool
•	Stay up to date on the latest sales and easily check your order status
•	Purchase items FAST with our mobile-optimized checkout

Shopping for a business? Try Wayfair Professional!
•	Dedicated service
•	Commercial-grade options
•	Something for every industry & budget
•	Exclusive pricing
•	And more

Don’t have an account with Wayfair.com? Sign up now using the app to access our great features, high-quality products, and more!
Want to improve your unitQ Score by 20% within 30 days?
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