71
good

Wells Fargo Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
73%
Android
1271 Reports
iOS unitQ Score
iOS User Feedback
27%
iOS
467 Reports
User Feedback
27%
iOS
467 Reports
73%
Android
1271 Reports
Wells Fargo Mobile - Latest Quality Issues
iOS
May 15, 2024
Upgrade App
Thing stops working, telling me to upgrade every two weeks. This is with the latest version, also after deleting and reinstalling it still says the same thing.
Android
May 15, 2024
I can't even log in, it tells me my internet connection doesn't work but I can log in thru all my other banks and apps. This has been an issue for atleast 2 weeks
iOS
May 15, 2024
Mobile deposit
Worst mobile deposit services, it took more than a day, and I needed the money the day I got paid, so thanks weld Fargo for being completely useless
Android
May 15, 2024
Says I have no account and then logs me off.
Android
May 15, 2024
the camera in the check depositing feature needs work, kept coming out blurry when I was holding my phone still, and it told me my amount was incorrect when it was not.
Android
May 16, 2024
Works again on S24 ultra.... for those with same issue not being able to log in go into wells app, clear cache, turn off phone (not restart, actually physically turn off phone) then turn on... which will prompt app optimization and reload wells fargo app, it should work again.
Android
May 16, 2024
they don't take care of their customers
Android
May 16, 2024
I keep getting the cannot sign on error to check my internet or try again for the last few weeks now. I tried clearing data cache and uninstall and reinstall plus phone restart. Can't access the mobile app.
Android
May 16, 2024
App stopped working for me which just sucks.
Wells Fargo Mobile - Product Description
Manage Your Accounts
•Quickly access your cash, credit, and investment accounts with Touch ID®¹ or Face ID®¹ 
•Review activity and balances in your accounts 
•View your credit card transactions and manage your rewards program
•Easily activate or turn cards on or off², add cards to digital wallets³, view recurring payments, and manage account access with Card Settings

Deposit Funds⁴
•Deposit checks with ease using your iPhone® camera 
•Instantly view the processing deposit in your account

Make Transfers and Payments
•Transfer funds between your Wells Fargo accounts and to other financial institutions⁵
•Securely send and receive money with friends and family using a U.S. mobile phone number or email address with Zelle®⁶
•Pay your bills with Wells Fargo’s Bill Pay service
•Add your eligible cards to Apple Wallet™ to use Apple Pay® for fast and convenient payments.³

Track Investments
•Monitor balances, holdings, account activity, and open orders for your Wells Fargo Advisors and WellsTrade® accounts
•Get real-time quotes, charts, market data, and news

Help Stay Secure
•Visit the Security Center to report fraud and learn how to help keep your accounts safe
•Configure and receive alerts⁷
•Get notified of suspicious card activity with text or email alerts
•Get easy access to your FICO® Credit Score

Contact Us
•Email appstorefeedback@wellsfargo.com
•Locate one of our more than 12,700 ATMs to get cash or find one of our approximately 4,800 retail banking branches near you via GPS
•Set up an appointment to meet with a Banker
__________________________________________________________________
1.Only certain devices are eligible to enable Touch ID or Face ID.
2.Turning your card off is not a replacement for reporting your card lost or stolen. 
3.Not all smartphones are enabled to use a digital wallet. For a list of compatible Apple Pay devices, see https://support.apple.com/en-us/HT208531. Your mobile carrier’s message and data rates may apply.
4.Some accounts are not eligible for mobile deposit. Deposit limits and other restrictions apply.
5.Terms and conditions apply. See Wells Fargo’s Online Access Agreement at wellsfargo.com/online-banking/online-access-agreement/ for more information.
6.Mobile numbers may need to be enrolled with Zelle before they can be used. Available to U.S.-based bank account holders only. 
7.Sign-up may be required.  

Apple, the Apple logo, Apple Pay, Apple Watch, Face ID, iPad, iPad Pro, iPhone, iTunes, Mac, Safari, and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Wallet is a trademark of Apple Inc. App Store is a service mark of Apple Inc. 

Availability may be affected by your mobile carrier's coverage area. Your mobile carrier's message and data rates may apply. Fargo™ is only available on the smartphone versions of the Wells Fargo Mobile® app.

FICO is a registered trademark of Fair Isaac Corporation in the United States and other countries.

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Investment and Insurance Products are:
•Not Insured by the FDIC or Any Federal Government Agency
•Not a Deposit or Other Obligation of, or Guaranteed by, the Bank or Any Bank Affiliate
•Subject to Investment Risks, Including Possible Loss of the Principal Amount Invested

DEPOSIT PRODUCTS OFFERED BY WELLS FARGO BANK, N.A. MEMBER FDIC.

Wells Fargo Private Bank provides products and services through Wells Fargo Bank, N.A. and its various affiliates and subsidiaries. Wells Fargo Bank, N.A. is a bank affiliate of Wells Fargo & Company. 
Brokerage services are offered through Wells Fargo Advisors. Wells Fargo Advisors is a trade name used by Wells Fargo Clearing Services, LLC (WFCS) and Wells Fargo Advisors Financial Network, LLC, Members SIPC, separate registered broker-dealers and non-bank affiliates of Wells Fargo & Company. WellsTrade(R) and Intuitive Investor(R) accounts are available through WFCS.
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