19
poor

Wendy’s | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Wendy's International, LLC? Unlock additional insights
Android unitQ Score
Android User Feedback
64%
Android
624 Reports
iOS unitQ Score
iOS User Feedback
36%
iOS
351 Reports
User Feedback
36%
iOS
351 Reports
64%
Android
624 Reports
Wendy’s - Latest Quality Issues
iOS
May 15, 2024
website
Site is not user-friendly
Android
May 15, 2024
When I place a mobile order through drive-thru, especially when it's only a six-piece nugget at no point Should you tell me to park by the door or go to mobile parking. Just give it to me through the doorway. Stop making the employees come out and hand me an order you could have gave me at the Drive-Thru window. I don't want to park. I want to get my order and move on. Change it!
Android
May 15, 2024
This was a good idea when the app was working now nothing I cant order with it get any points just useless
iOS
May 15, 2024
Glitchy…freezes
Since the first time I've used this app it is has been extremely glitchy. It freezes unnecessarily! It'll freeze just from opening it. I've only been able place one successful order on here. Pls fix the glitch..in thought it was my data so I got home and i tried to place an order with WiFi and it was still freezing horribly.
iOS
May 15, 2024
Delayed
The app sometimes takes a long time to load
iOS
May 15, 2024
Love the offers but app is annoying!!
I'm at Wendy's right now, everytime I tried to add a kids meal, it would shut down the app!! So I added my previous purchase but it had the nuggets twice for 1 kids meal!! So I deleted and reinstalled (app should have informed an update was needed but didn't). Anyway now that I've typed in my credit card and done my whole order…it says “sorry an error has occurred”! So frustrating. I have 2 toddlers and can't be waiting in long lines.
Android
May 15, 2024
I Have. To Uninstall And Reinstall Everyday To Make It Work Correct...It Won't Let My Use Offers And Rewards Properly If I Don't...
Android
May 15, 2024
app and location wifi stink
Android
May 15, 2024
The app will not let me log on.
Wendy’s - Product Description
If you love Wendy’s—which, who doesn’t?—you need this app.  Get your faves at your fingertips, earn Rewards, catch exclusive offers, and order ahead. Look, we could keep going, but they only give us so many characters here. See below if you wanna dive deep.

Earn Rewards
Where can you score free food? Right here. All you gotta do to get FREE Wendy’s is EAT Wendy’s. Eat, earn Rewards points, and trade ’em in for anything in the Rewards Store.

Exclusive Deals & Offers
This app is your hookup. Get app-exclusive offers on breakfast, dinner, and everything in-between. All the deals, zero FOMO.

Order Ahead
Let’s be real. Speaking to speakers can be rough. Reduce the awkward shouting in your life and order right from your phone.

Customize Your Order
No mayo? No problem. Choose what you want and what you don’t, and we’ll make it happen.

Save Your Faves
Have a go-to Wendy’s order? Of course, you do. Save it to your faves for fast and easy re-ordering.
 
Mobile Pay
Who carries cash anymore? Load $$$ or use a credit card and pay from the app. You can also add a gift card and never guess the balance again.

Get Menu & Nutrition Info
Find the deets on local pricing, ingredient lists, allergens, nutritional info, and even count calories & carbs.

Support Foster Care Adoption
The Dave Thomas Foundation for Adoption’s mission is to find forever families for children waiting in foster care. Every donation helps.
 
We always love hearing from you. Tell us what’s on your mind by:
• Live chatting in-app
• Leaving us a message in-app
• Texting or calling us at 888-624-8140
Want to improve your unitQ Score by 20% within 30 days?
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