Quality degradation at Wetherspoon  
Users report higher volume of Quality Issues than usual
68
fair

Wetherspoon | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-19 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
89%
Android
473 Reports
iOS unitQ Score
iOS User Feedback
11%
iOS
59 Reports
User Feedback
11%
iOS
59 Reports
89%
Android
473 Reports
Wetherspoon - Latest Quality Issues
Android
May 7, 2024
Ordered gin and tonic, no ice with drink. Told the ice machine was broken. Might have been told this earlier. Poor from you guys, usually much better. Server was also off hand, you know, that's the way it is attitude.
Android
May 7, 2024
The app claims the items in previous order history are not available in restaurant. Which wasn't correct
Android
May 9, 2024
Wednesday night 20:00 08/05/24 For goodness sake enforce your no smoking policy . Seen lads of staff pass smokers and say nothing. It really spoils my meal and drinks.
iOS
May 9, 2024
Lack of support
Shocking customer service, however barman was amazing
iOS
May 10, 2024
Breakfast
The breakfast offering is wide and well priced. The service via the app is easy and delivered quickly. The only issue was that the produce apart from the egg were tepid which spoiled it. The staff were receptive and apologetic.
iOS
May 10, 2024
my review
i have been an iphone user for many many years. in ALL my years i have never come across such a poorly made app. i dont who made this but you ought to be ashamed of your developing skills. on what planet would my payment fail? i now need to wait for my dessert and you have ruined my day!
iOS
May 12, 2024
Pointless to check real ales
Went to 3 pubs in Birmingham chasing particular cask ales. First said their app was playing up and inaccurate, other 2 said that beer has ran out but we haven't updated the app yet. A Sunday night
iOS
May 14, 2024
Wi-Fi
Wi-Fi is horrendously bad and normal signal is not good either
iOS
May 15, 2024
Unnecessary bottle noise
Trying to enjoy a “quiet” drink. Why do the bar staff insist on throwing the empty glass bottles full pelt into the glass bin? So unnecessary but I guess you have to find some way to enjoy yourselves at work.
Wetherspoon - Product Description
Order food and drinks with the Wetherspoon app, from your phone, and have them delivered to your table.
 
	•	Order a meal, a round of drinks or both – and we will bring them to your table.
	•	Paying is simple: use your card, PayPal or Apple Pay.
	•	Take advantage of the reorder function to purchase rounds, when in a group.
	•	Book a stay at one of our hotels.
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