Quality degradation at Willys  
Users report higher volume of Quality Issues than usual
8
poor

Willys | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-23 Points Past 7 Days
Category: Shopping
Work at WILLY:S AB? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at WILLY:S AB? Unlock additional insights
Android unitQ Score
Android User Feedback
65%
Android
35 Reports
iOS unitQ Score
iOS User Feedback
35%
iOS
19 Reports
User Feedback
35%
iOS
19 Reports
65%
Android
35 Reports
Willys - Latest Quality Issues
iOS
May 9, 2024
Not working after last update
Nothing happens when you scan the qr code for scan&go after the last update, back to standing in the queue again 😞 9/5 Worked as it should this morning, now a few hours later I can't get in anymore, just stand and chew when I try to log in with BankID.
Android
May 10, 2024
The self-scanning app at Willys works very poorly: logout on every start, slow loading, difficult to get the QR code, and it requires an internet connection. Poor coverage in stores makes the process even slower. Suggestions for improvement include staying logged in and locally generated QR codes that appear immediately when the app launches, without having to wait for pages to load.
Android
May 10, 2024
Too much hassle
Android
May 10, 2024
After the last update, it is not possible to log in. Charging and freezing
iOS
May 12, 2024
Executable on iPad, but in iPhone size
It doesn't take advantage of the size of the iPad. Huge minus for "emptying" the shopping cart at the bottom of the shopping cart. It is a little wrong, and has no safety for emptying
Android
May 13, 2024
Crashes when scrolling on the newest flyer, samsung a52
Android
May 13, 2024
Buggy and loads slowly on some features
iOS
May 14, 2024
-
Love Willys but damn what a fucking slow app! Have to log out and log in 1000 times to find items, otherwise the app stops.
Android
May 15, 2024
It's useless Only see half figures on the price Still, I have the latest updates on the app
Willys - Product Description
Willys app is for you who are a Willys customer! In the app, you can, among other things, shop and see offers from Willys and Willys Hemma.

Offers
Take advantage of all current offers from Willys. Here you can see both the week's promotions and any personal offers.

E-shop
Shop directly in the app! Here you can e-shop from Willys at the same low prices as in store. You choose whether you want to pick up your bags in a store or have them delivered to your home.

Scan & Go
Now we have made it even easier to shop in our stores. With Scan & Go, you can self-scan your goods and shop directly on your mobile.

Shopping lists
Create shopping lists by adding offers or other items to your list. You can easily access your shopping lists in the app or when you log in to willys.se. In addition, you can share them with other people who are part of your household.

Menu
Here we have gathered information about your purchases with us. You will find, among other things, your account and Willys-Plus ID, Willys stores, contact information for customer service and how much you have saved with Willys Plus.

Not a Willys Plus customer yet?
Willys Plus is Willys with a plus in the edge. When you join Willys Plus, you get more and better offers on Willys and Willys Hemma. It's completely free to become a Willys Plus customer. Use the Willys app to join, then you can directly take advantage of this week's Willys Plus offers - no waiting for a club card or the like. Welcome!
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners