91
epic

Wyndham Hotels & Resorts | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Wyndham Hotel Group? Unlock additional insights
Android unitQ Score
Android User Feedback
39%
Android
279 Reports
iOS unitQ Score
iOS User Feedback
61%
iOS
441 Reports
User Feedback
61%
iOS
441 Reports
39%
Android
279 Reports
Wyndham Hotels & Resorts - Latest Quality Issues
iOS
May 8, 2024
Easy to navigate but there is a serious continuing problem.
The feature to select the beginning and ending nights on the calendar rarely works. We spent 20 minutes trying to change the beginning night from Wyndhams default of 5/8 to 7/5. It DOES NOT function properly. Please fix! It's very frustrating. Thank you.
iOS
May 9, 2024
Easy to use
Easy to use, but can only view in iPhone size on my iPad. Does not fill screen.
Android
May 12, 2024
The map does not open . They need to fix it.
Android
May 13, 2024
Never got an email confirmation, reservation doesn't show up on website, only on app. Now I'm afraid my reservation won't exist. Guess I will find out when I travel and try to check in
Android
May 14, 2024
Worst app I've ever had the displeasure to use. Constantly have to resign in. Then to complete sign-in they need the not a robot code. Then they need a verification code via text or email. Then after the verification code, you tap submit, the app either: freezes or is unresponsive. Not ideal for the weary traveler IMO.
iOS
May 14, 2024
Very hard app to set up
This is one of the most difficult apps to set up and use. I've called customer service 3 times to help me with the process. Problems with information not being saved. Emails to set password not received among other issues. I'm hopeful that customer service has it sorted out.
Android
May 15, 2024
We stayed at a Howard Johnson hotel in Salem VA on May 9&10 2024, for a graduation at Virginia tech. It was the worst hotel experience we have ever had. When you enter the room, you are hit with this horrible smell, then you see the damaged walls, the carpet that looked like your drunk uncle spliced it together. There was only one glass and an air conditioner seemed to shack the entire room and sounded like a truck. In general, our entire stay SUCKED. SHAPE UP!!
iOS
May 15, 2024
Reservation process
Once I logged into my account, making the reservation was simple. What I was hoping to do is gift the reservation to my son-in-law and did not find a way to say that he would be checking in. Now I have to call customer service. I hate that. I took off one star.
Android
May 15, 2024
It doesn't work since Sunday 12th may
Wyndham Hotels & Resorts - Product Description
Book stays at 8,900+ hotels in 80+ countries across 22 trusted brands—all at your fingertips.
 
With the Wyndham Hotels & Resorts app, you’ll have access to streamlined booking, convenient in-stay features, and Wyndham Rewards member extras like managing your account, tracking your points, and discovering exclusive offers.
 
FASTER BOOKING
· Need a room for tonight? Find a great hotel in just a few taps with Lightning Book™.
· Plan the perfect itinerary and book multiple hotels at once with our Road Trip Planner.
· Sign in to save your favorite hotels and booking preferences, so planning your next trip is easier than ever.
· With both map and list views, you can quickly compare hotels to pick the perfect one for your stay.
 
CONVENIENT IN-STAY FEATURES
· Check in and out from your phone at select hotels.
· Text the front desk any questions or special requests at select hotels, and get local activity recommendations for your stay.
· Easily order food delivery and takeout from local restaurants, available at select hotels.
 
EXCITING EXTRAS
· Earn “stamps” for stays, in-app achievements, and much more. See if you can collect them all!
 
WYNDHAM REWARDS
· Track your Wyndham Rewards points, stays, and activity—plus, enjoy exclusive member offers and discounts.
· For every qualified stay, earn 10 points per dollar or 1,000 points—whichever is more.
· Choose how you want to redeem your points with three simple free and discounted night tiers at thousands of hotels, vacation club resorts, and vacation rentals around the world.
 
Not a Wyndham Rewards member? Join for free using the app to earn and redeem points at our participating hotel brands:
 
AmericInn®, Baymont®, Days Inn®, Dazzler Hotels®, Dolce Hotels and Resorts®, Esplendor Hotels®, Hawthorn Suites®, Howard Johnson®, La Quinta®, Microtel®, Ramada®, Registry Collection Hotels, Super 8®, Trademark Collection®, Travelodge®, TRYP®, Wingate®, Wyndham, Wyndham Alltra, Wyndham Garden®, Wyndham Grand®, and select Caesars Entertainment properties.
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