61
fair
ZARA | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 7 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
76%
Android
264 Reports
264 Reports
iOS unitQ Score
iOS User Feedback
24%
iOS
85 Reports
85 Reports
User Feedback
24%
iOS
85 Reports
85 Reports
76%
Android
264 Reports
264 Reports
ZARA - Latest Quality Issues
Android
May 14, 2024
I don't find it fair that the paid delivery for discounted items in the end I exceeded the expense limit 50€ so why pay for the delivery... For the rest, let's see how long it takes to deliver
iOS
May 14, 2024
EXTREMELY LATE SHIPPING AND DELIVERY!
I ordered on May 9th, today is the 14th of the month, it still hasn't arrived in the store even though I chose to buy it from the store! They are so slow, so slow, I can't tell, I don't want to shop just because of this, I probably won't do it anyway, it can't be packaging, shipping, shipping, delivering, so please spruce yourself up a little, you can't be that slow!
iOS
May 14, 2024
Free 🤣🤣🤣🤣🤣 Shipping
hahaha that said, free shipping over 50€ but if you have one of the products on sale you can't benefit from free shipping. indeed it's a shame
iOS
May 14, 2024
improve
They don't get it right with the sizes they recommend and in the end I have to return. Also, it's already the second time I've wanted to return something and they don't get the reference.
Android
May 15, 2024
Quality and can't compare.
Android
May 15, 2024
It lacks characters in bold or more intense color, because it is difficult to read price and description
Android
May 15, 2024
Doesn't work.
iOS
May 15, 2024
cc
On a couple of purchases I made, I had to return garments and have NEVER had my money back... It's best to buy in-store.
Android
May 15, 2024
I can't use my gift card
ZARA - Product Description
Discover the Zara collection with ideas for Woman, Man, and Kids. You can shop and see all our new collections and fashion campaigns for the upcoming seasons on our app and online store. Woman: You will find the following categories of clothing and accessories available for women at Zara: - Shirts - T-shirt/Bodysuits - Tops - Sweatshirts - Skirts - Pants - Jeans - Shorts - Coats - Shoes - Bags - Swimwear - Accessories - Lingerie - Beauty - Fragrances - Basics - Complete Looks - Suits Man: The Zara collection for men includes: - Basics - Pants - Cargo/Parachute - Jeans - Jackets/Overshirts - Sweatshirts - T-shirts - Shirts - Polos - Shorts - Sweaters/Cardigans - Suits - Overcoats - Sportcoats/Blazers - Shoes - Bags/Backpacks - Accessories - Fragrances Kids: A selection of clothing, accessories, and shoes for: - Girl: 6-14 years - Boy: 6-14 years - Baby Girl: 9 months-6 years - Baby Boy: 9 months-6 years - Newborn: 0-12 months The Zara collection for kids also includes an Edited/customizable section, a selection of clothing and accessories to customize that is updated weekly. In addition to our permanent collections, you can find all of our special releases, our beauty category, and our line of lingerie in the Zara app. Other features of the Zara app are: - Favorites: use your favorites list to save all the clothing and accessories that you like. - Order tracking and easy, intuitive, and fast returns. Track your order every step of the way. - Locate the Zara store nearest you. - Activate notifications and receive information about new arrivals, releases, special collections... Store mode - Use the app in “store mode” when you are shopping in one of our stores and utilize all of its features to improve your experience. Zara QR: Use your QR code in the Zara app to: - Have all your online and in-store purchases linked. Identify yourself at the register in the store with your Zara QR and ask for the eReceipt. - Make returns in the store, online as well as in-store purchases. - Pick up all your online orders in the store.
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