Quality degradation at Zillow Real Estate & Rentals  
Users report higher volume of Quality Issues than usual
24
poor

Zillow Real Estate & Rentals | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-7 Points Past 7 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
53%
Android
119 Reports
iOS unitQ Score
iOS User Feedback
47%
iOS
106 Reports
User Feedback
47%
iOS
106 Reports
53%
Android
119 Reports
Zillow Real Estate & Rentals - Latest Quality Issues
iOS
May 12, 2024
Absolute junk!
Every single house in my neighborhood, including ones with the exact floor plan we have and similar lot size, has a Zestimate, yet for almost a year Zillow has refused to show a value for our home citing not enough info. What?? Zillow support is absolutely useless, and dare I say, clueless. I use Redfin instead.
iOS
May 13, 2024
Awful - AVOID
Shows no results in my heavily populated area. Avoid this app. Even when results show up, their information is bad and their estimates are off.
iOS
May 13, 2024
Impossible to exclude coops.
App developers, please make it possible to exclude coops from search. Why it is condo/coop is an option at all? Condo snd coop are two extremely different forms of properties. There are thousands of coops in Westchester, NY and very few condos. It is almost impossible to find a condo except clicking through hundreds of coops.
iOS
May 13, 2024
Great but lots of issues
I love the usefulness of this app but it crashes regularly, or fails to load homes despite being force quit and reopened. It consistently crashes after 15-20 minutes of browsing almost every time. Disappointing
iOS
May 13, 2024
Tracking my home value
I created an account a few months ago so I could see my estimated home value. It had photos listed with my home's information but the photos are now gone and Zillow is only showing satellite images of my home. Not happy about that. How can I get the photos back??!!??😡
Android
May 14, 2024
I'd like to know what's wrong with the zillow app? It's been two days since I started the app, and all the other apps are fine, except Zillow, right now I need the app to work I'm looking for a new home.
iOS
May 15, 2024
Too frustrating
They make it so hard to look at houses because developers spam hundreds of drawings, renders, or model homes and there is no way to filter them.
iOS
May 15, 2024
Bring back the old mortgage estimate
I like this app, but they recently took away the ability to customize your price estimate. Now when you try to set down payment to $0 it just reverts back to the 20%. Makes it impossible to estimate loan amount with a VA loan in the app now because of this.
iOS
May 15, 2024
Can’t use
No Matches ALWAYS come up. The new version of this app is not user friendly. I am so disappointed! I'll have to is a different app! Boo!
Zillow Real Estate & Rentals - Product Description
Find tools to buy, sell or rent a home and keep millions of listings right at your fingertips with the Zillow app. Change starts here.
 
BUY A HOME – Find your place with immersive photos, virtual tours, and the most listings, including things you won’t find anywhere else.
  
RENT A HOME – From shopping on the largest rental network to automating applications, we’ve created a seamless online experience for renters.
 
The Zillow app gives you resources and tools you won’t find anywhere else, so you can shop smarter for your next home:
 
* The most listings and constant updates so you never miss out¹
* Zestimate®, the industry-leading independent home valuation tool, calculated daily
* Robust filters for school districts, views, pricing, pets, HOAs, and more
* 3D Home Tours so you can picture yourself in a home and narrow down which houses to visit in person 
* Easier co-shopping: Tag your favorite home features and share your favorites to coordinate your search with a partner or roommate
* Push notifications to let you know when houses come to market, have a sale pending, or drop in price
* Neighborhood details including restaurants, grocery stores, parks, and coffee shops
* Self Tour for Zillow-owned homes, with no appointment and no pressure. Stop by when it’s convenient and unlock the door with the app
* Easy access to Zillow Premier Agents, local real estate experts who meet Zillow’s bar for quality customer service
 
1. Most listings based on direct site comparisons
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