47
poor
Allegiant | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
26 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
83%
Android
52 Reports
52 Reports
iOS unitQ Score
iOS User Feedback
17%
iOS
11 Reports
11 Reports
User Feedback
17%
iOS
11 Reports
11 Reports
83%
Android
52 Reports
52 Reports
Allegiant - Latest Quality Issues
iOS
May 10, 2024
TERRIBLE CUSTOMER SERVICE
Me and my mom were 1 hour early for our flight at 9:00 in the morning and we got to the place where we could weigh our bags but the worker said “sorry you can't get on this flight he has already taken the bags to the airplane.” He was walking away as we were speaking to them. It was just so crazy and my mom had to pay for a whole nother flight that was at 3:52 pm and she didn't even get her money back from the previous that that she said we missed but we didn't. Me and my mom will never fly on this airline ever again!
Android
May 11, 2024
Can't change flights time out every 5 minutes
Android
May 12, 2024
I bought 2 tickets on different dates and the first flight was delayed 5 hours and the second one dated May 10th was canceled after 4 hours delay your airline is very very irresponsible because I had to arrive in Florida for urgent reasons, do you think that with a soda oar you can solve it? They are really bad, unfortunately it is the only airline with direct flight from my city to Miami but however I will not buy tickets here again because I have not even had the refund
Android
May 15, 2024
Unable to check in. Why is your app constantly not working.
Android
May 16, 2024
I continually receive emails for flights under $59. When I look for the advertised $59 flights they are not in the app. It's not worth having the app or the Allegiant credit card
Android
May 16, 2024
Frustrating. No access to boarding pass!
Android
May 16, 2024
Could not load my trip on app
Android
May 17, 2024
ABSOLUTE GARBAGE!!!!!!! trying to modify my mothers trip for her and the app keeps saying try updating once developer releases an update. the app has a bug. i uninstalled the app and re-installed the app and now saying page timed out click to go to timeline. tried the website and it says there's an issue with my 3 cards for a 4 dollar fee. go to the airport ticket counter and they can't help change the flight. so here we are on hold for customer service. started at 45 mins now over 1 hr.
Android
May 17, 2024
Impossible to pick a seat.
Allegiant - Product Description
The official app of Allegiant Travel & Allegiant Airlines. Book your vacation online at www.allegiantair.com, then use this app to make the most of your trip. Passengers can follow their trip on a card-by-card basis in the app. Each phase in the trip is represented as a card in a timeline of the whole journey. Just tap on the cards and follow the instructions to manage the trip, check in for the flight, display the boarding pass and get departure and arrival information. You can also book your flights via the app. Passengers can also: • Access and review upcoming trips. • Automatically download trips onto their mobile phone if logged into their My Allegiant account. • View and add seats, purchase bags and upgrade to Priority Boarding. • Receive important flight status notifications • Take advantage of a variety of self-service functions • Provide feedback about their Allegiant experience Using the Allegiant mobile app can save passengers money and will allow them to zip through the airport without ever printing a single piece of paper.
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