50
poor
Aena | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-14 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
78%
Android
52 Reports
52 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
15 Reports
15 Reports
User Feedback
22%
iOS
15 Reports
15 Reports
78%
Android
52 Reports
52 Reports
Aena - Latest Quality Issues
Android
May 11, 2024
the my trip part still isn't working, just get the plane flying and cannot add my flight
Android
May 11, 2024
The "facial recognition" function does not work.... It's a real shame to set up a function that doesn't work!
iOS
May 11, 2024
It does not
Fatal, it doesn't accept my username / password, instead I access via the web and without problems
iOS
May 13, 2024
Doesn't let login
Very bad, it doesn't let you log in and tells you that your data is wrong
Android
May 14, 2024
Impossible to link an airline ticket in biometrics, a shame
Android
May 16, 2024
It's a pity that only English and Spanish is offered, other languages could also be offered
iOS
May 16, 2024
DO NOT SET UP TUITION PAYMENT
If the car park costs more than €100, do not take the registration fee when you leave the car park. But since they haven't given you a ticket when you enter, and you think you have the license plate payment, it gets totally messy when you leave the parking lot. And the operators don't know what's going on either. Get out of the car, find out what's going on, go somewhere to pay... Come on, you're amazed and wonder who was able to set up the tuition payment service. Not to kill them, but to fire them for sure.
iOS
May 17, 2024
Login doesn't work
This app is not of much use, the login does not work, it indicates incorrect username or password, however from the website you can log in without problem. It has wasted my time, as I have reset the password and the problem persists.
iOS
May 17, 2024
Don't let me in
I'm registered on the website and I just installed the app and it won't let me in, incorrect data.
Aena - Product Description
The official Aena app offers flight information of the 43 Spanish airports managed by Aena, including A.S.Madrid-Barajas, J.T.Barcelona-El Prat, Palma de Mallorca, etc. Download the app so you can: • Plan your trip, scan your boarding pass or search for your flight, destination or airline directly (trace your flight up to 2 weeks in advance). • Receive real-time notifications and custom offers: terminal of arrival or departure, check-in desk, departure gate, baggage claim, discount coupons, etc. • Detailed maps of the airport: security and passport filters and controls, restaurants, cafés, shops, car hire, etc. • Move around the airport calculating routes from one point to another with the AenaMaps service. Available at A.S. Madrid-Barajas, J.T.Barcelona-El Prat, Málaga-Costa del Sol and Alicante-Elche Miguel Hernández • Request PRM services directly from the App. • Book or purchase Parking services, VIP Lounges, Fast Track or Fast Lane and Meet&Assist. • Check all the promotions and active offers at each airport. • Exclusive discounts for Aena Club. Check them all at clubcliente.aena.es
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