36
poor

Afterpay - Buy Now Pay Later | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
77%
Android
225 Reports
iOS unitQ Score
iOS User Feedback
23%
iOS
69 Reports
User Feedback
23%
iOS
69 Reports
77%
Android
225 Reports
Afterpay - Buy Now Pay Later - Latest Quality Issues
Android
May 9, 2024
don't like the " gifts " they offer. they should understand that I never get the gift because I don't like at all what they offer. too bad.....
Android
May 9, 2024
The app is screwed up. I am trying to use it and it won't load keeps giving me a error. I have never had thisu h problems using this app till today. Please Fix the app.
Android
May 9, 2024
Afterpay has no phone number and LOUSY customer service. They won't refund me for a cancelled order and keep charging me. I ordered stuff from Wayfair with Afterpay but Wayfair didn't generate any actual order but Afterpay charged me the first installment. Both Wayfair and I wrote to Afterpay to explain that no order was generated so I had to reorder & pay with PayPal, which I did. Afterpay then refused to cancel the payments claiming I received the order, but it was paid through PayPal already.
Android
May 10, 2024
Horrible customer service. They have no phone number to call if you need help. Only way is to 'chat' with them and receive a response within 24-48hrs. Unacceptable.
Android
May 10, 2024
I used to be able to do 3 or 4 orders now had some issues. now I would like to be able to order from the 2 places I like yet can't now. and the promos are ending. if someone comes across a problem when they start fixing it cant you acknowledge that. I've been paying things off early to be able to use this app and its disheartening to see that while I own up and am fixing. I csnt get the fun things I want that might make life easier. I say things in frustration that doesn't mean it's not valid.
Android
May 10, 2024
Nike website and some other websites are hard to navigate if it's not even impossible to add something in the card.
Android
May 10, 2024
I got accepted with a 600 approval. Can't make any purchases. Crazy
Android
May 10, 2024
Don't use this app, they dubble charge me 300 dollar to 600 they clone my order and they have bots working as customer support, they are denying my account telling me that it dosent exist
Android
May 10, 2024
I'm always having trouble trying to pay my bills, The site won't load.
Afterpay - Buy Now Pay Later - Product Description
Buy now pay later, with Afterpay
Afterpay offers app-only benefits to give you more access to the deals you love. Shop online and in-store in the Afterpay app and split the cost in 4 interest-free* payments. Browse stores, brands, products, discounts, and gift cards across top brands in fashion, beauty, home, toys, tech, travel and more. New brands and deals added daily! Check out our 700k+ five-star reviews for more reasons to start shopping on Afterpay.

Exclusive shopping
Pay it in 4 at more of your favorite top brands, only in the app. Our app-only brands feature app-only categories, including fashion, tech, and travel.
Explore daily curated shopping guides and inspirational content. From seasonal travel guides to new drops, see what our editors are shopping now. 
Browse a large selection of gift cards for top brands that you can buy now and pay later, for travel, shopping, food, restaurants, entertainment and more.

Manage your orders
Review current and past Afterpay orders and payment history. Change your payment schedule or pause payments when you report a return. Link Afterpay to your Cash App account and manage your orders in Cash App.


Get sale and price drop alerts
Receive push notifications when your favorite brands go on sale and get price drop notifications on items you love. Save them in-app and we’ll alert you when the price drops so you don’t miss a deal.  

Earn rewards
Our loyalty program rewards you for making on-time payments. Earn benefits like exclusive offers from top brands you love, no payments up front, and more—only in the Afterpay app. 


Use Afterpay in stores
Find shopping, travel, tech and beauty retailers offering Afterpay in stores, and shop confidently knowing how much you are pre-approved to spend. Just open the app and simply add your Afterpay card in your virtual wallet and tap to purchase. 

Increase your spending limit 
Unlock more when you’re shopping with the Afterpay app and pay on time. We’re committed to making sure that our community feels empowered and in control of their finances by promoting good spending and budgeting behavior. 

24/7 customer support 
Get support anytime you need by using our customer support chat, available anytime, only in the app, and access FAQs.

By using the Afterpay app, you agree to the applicable Terms of Use (https://www.afterpay.com/en-US/terms-of-service) and Privacy Policy (https://www.afterpay.com/en-US/privacy-policy).

*You must be 18 or older, a resident of the U.S. and meet additional eligibility criteria to qualify. For access to in-store, additional verification may be required. Late fees may apply. View our installment agreement for complete terms: https://www.afterpay.com/en-US/installment-agreement. Loans to California residents made or arranged pursuant to a California Finance Lenders Law license.
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