18
poor

AIB Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 7 Days
Category: Finance
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
90%
Android
73 Reports
iOS unitQ Score
iOS User Feedback
10%
iOS
8 Reports
User Feedback
10%
iOS
8 Reports
90%
Android
73 Reports
AIB Mobile - Latest Quality Issues
Android
May 8, 2024
The latest update with login is a nightmare, Takes ages and might time me out or might not. Currently, can't use the app.
Android
May 8, 2024
I know it's the best Irish bank for credit and leasing, but it has a disastrous app when running on an Android environment, difficult to handle, all crippled, doesn't even take screenshots of transfer receipts, requires me to use a PC to function slightly better... That's why Revolut swallowed it.
Android
May 8, 2024
i couldn't able to login through aib app
Android
May 8, 2024
Constant problem with login. On last few months that app is worst and worst. Is more and MOORE problematic to authentication login. Today I tried login for almost four hours without luck. Tomorrow I call bank and I want to back to card reader authentication (with work every time on my wife account).
Android
May 9, 2024
Useless app waste of space..doesn't work
Android
May 9, 2024
Log in process leaves multiple open tabs in browser, doesn't work half the time with biometric or other, very slow to open
Android
May 10, 2024
As with others here, the verification notification for online purchases or 2FA disappears within a second or two, and you have to retry again. This is very cumbersome when trying to order online.
Android
May 10, 2024
Most unprofessional bank I have ever seen. I've been there 3 times , call them 3 times and still don't get my bank card. People who work there have no idea what documents they need to open account . 0 stars
Android
May 10, 2024
This app is terrible, creating a account is impossible with the next button not working, crashes before the idenfication steps and terrible mic quality on aib side.
AIB Mobile - Product Description
What's banking without a mobile app? 
With the AIB Mobile Banking app you can manage your everyday banking anywhere and anytime, from your phone. Freedom and flexibility to do whatever you need, whenever you want.

Meeting your needs:  
- If you want to become an AIB customer and need a current account, you can open an AIB account on the AIB app if you're aged 16 and over, live in the Republic of Ireland and have a valid passport or other acceptable Photographic ID.
- Personal Loan: Use the app to apply for a personal loan or loan top-up, up to €30,000.
- Overdraft: Apply for an overdraft in your app in minutes.
- Credit card: Apply in your app in minutes.

Making and managing payments has never been easier:
- Pay another AIB customer with Pay a contact using just their phone number. Maximum transfer is €1,000
- Simply pay another Irish bank account with a one-off payment up to €1,000
- Avail of Apple Pay, & Fitbit Pay. 
- Quickly manage standing orders & debit debits
- View, print, save & share up to seven years of statements.

Safeguarding your banking:
- Strong Customer Authentication (SCA) adds an extra layer of security to your online shopping.
- Tap your transactions to see more information like the time, date and type of transaction made. 
- Freeze your lost card to keep your money safe – and it's just as easy to unfreeze the card if you find it.
- Need a replacement card? Use the app to cancel your old one and have a new one posted to you.
- Secure Login - Use a compatible smartphone to login securely with FaceID or TouchID. 

You can also use the AIB Mobile app to:
- Quick balance: Check up to two balances without logging in.
- Change your address: If you have a sole account, you can change your address on the AIB app.
- See your PIN: If you forget a Debit card PIN you can see it in the app. 
- Open a Savings or Current account: You can open an account in minutes

And much much more…

To use the app you need to be registered for AIB Phone and Internet Banking.

For AIB Mobile information and FAQ's visit: https://aib.ie/ways-to-bank/mobile-banking

For information about our Loan products visit: https://aib.ie/our-products/loans

AIB Mobile is available 20 hours a day, subject to our terms and conditions – we have some nightly maintenance needs.

Transaction fees and charges, and transaction limits may apply.

Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland
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