45
poor
Allstate® Mobile | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-30 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
81%
Android
300 Reports
300 Reports
iOS unitQ Score
iOS User Feedback
19%
iOS
70 Reports
70 Reports
User Feedback
19%
iOS
70 Reports
70 Reports
81%
Android
300 Reports
300 Reports
Allstate® Mobile - Latest Quality Issues
Android
May 9, 2024
I got a notification a few weeks ago saying that none of my trips were recorded since the end of March. I drive everyday so what's the problem. I've updated my app, deleted the app & reinstalled it & still, it's not recording my trips. App diagnostic also said everything was good & drivewise was active. I wanted to save money but how if the app never works properly. Please get the app fixed. If your gonna offer the app, then it should WORK. I know I am not the only one with this issue.
Android
May 9, 2024
Drivewise doesn't work correctly
Android
May 9, 2024
The sign with my finger print expired Said i had renew by logging with password. How do my finger print expire???!! I understand how my password can expire. Silly idea. Finger prints dont change.
Android
May 9, 2024
It's IMPOSSIBLE to be a passenger. You say you're a passenger in the app and nothing happens.
Android
May 10, 2024
Drivewise is difficult. There should be an option to show that yes I was the driver, but my phone was being used by someone else. I have a four year old and I give him my phone for longer trips to watch videos, which means yes there phone activity, but I'm still being a safe driver!
Android
May 10, 2024
Will not log trips unless I activate while already driving. Otherwise easy to use.
Android
May 10, 2024
Cannot never get logged in . Always says forgot password.
Android
May 10, 2024
App used to work great but latest version won't save when you're a passenger. I have always been 100% truthful but if your app isn't going to save it when I change whether I'm the driver or passenger, what good is it?
Android
May 10, 2024
Producers push the app for drivewise, then drivewise is programmed into the back corner of the app, then the app forces you to give them full permissions, then drivewise doesn't work. Extremely frustrating experience everytime I try to use this app. Edit: To the automated reply asking me to waste me time to contact someone who is going to tell me to delete and re-download the app again: I'll pass, you're still not helpful
Allstate® Mobile - Product Description
Allstate Mobile gives you access to safe driving tools, insurance ID cards, 24/7 roadside assistance and so much more. Have your insurance where you need it, when you need it. Features: Drivewise® – Drivewise gives you insights into how you drive and rewards you for everyday safe driving.* Drivewise includes Crash Detection, a safety feature that can get you in touch with help if you're in a crash. ID cards – Access a digital proof of insurance right on your phone.** Payments – Make a payment, manage Auto Pay and review your policy bill and payment history. Allstate Digital Footprint - Find out if you've been part of data breaches, discover the types of personal information companies collect and how they may use it, and send requests to delete your data and unsubscribe from marketing emails. Roadside Assistance – On-demand roadside service is available without logging in, to any driver and any car, any time—even if you're not an Allstate customer. Coverages – See policy information and details about your coverages. Agent Access – Instantly contact your agent through the app, no log in required. QuickFoto Claim® – Simply use your phone to snap and upload photos of damage following an accident. *Using Drivewise® as part of Allstate Mobile uses your phone’s GPS services. Continued use of GPS running in the background can dramatically decrease battery life. Drivewise is optional. Insurance feature is not available in every state. Subject to terms, conditions and availability. Smartphone and download of Allstate Mobile with activation of Drivewise required. Savings based on driving behavior and may vary by state. **Disclaimer: Electronic proof of insurance not accepted by law enforcement or departments of motor vehicles in all states.
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