75
good

America First Credit Union | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
8 Points Past 7 Days
Category: Finance
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
87%
Android
58 Reports
iOS unitQ Score
iOS User Feedback
13%
iOS
9 Reports
User Feedback
13%
iOS
9 Reports
87%
Android
58 Reports
America First Credit Union - Latest Quality Issues
Android
Apr 22, 2024
To spend a dollar x zelle takes 3 days loading, The app is too slow
iOS
Apr 25, 2024
Mobile deposit is your achilles heel…
The app is just as good as any other banking app, except for the mobile deposit feature. Even when the check images are absolutely perfect, the app continues to reject them based on unreadability or poor lighting (that's super maddening). If you're going to reject the mobile deposit based on some other criteria just tell us…don't blame it on the image! That's poor programming. This happens about 60% of the time. Arrrrrrg!
Android
Apr 26, 2024
This app used to work great, but now I can't get it to work. It just says login failed every time. I've tried uninstalling and then reinstalling.
Android
Apr 29, 2024
It does great, except for lately I keep getting a "ONE TIME AUTHORIZATION" EVERY SINGLE time I try to log in..... Can someone explain why I KEEP getting this "ONE TIME" authorization code?????? It's very upsetting that it's not a one time authorization...
iOS
Apr 29, 2024
constant issues
i've verified my bank account i can't even count how many times and it still tells me i need to do it. i've called every month for 4 months to set up auto pay and it just doesn't take out my payments so im always late. when i try to make an external transfer it doesn't even give me options for my bank account that i've verified COUNTLESS TIMES. i'm TIRED of having to call every single month because of problems.
Android
Apr 30, 2024
App is great but for 4 days I haven't been able to login on the app.
Android
Apr 30, 2024
App keeps saying failed to load the page. Used to work reliably however lately it doesn't work at all
Android
May 7, 2024
Recently won't let me log in because I get error before I can type my password
Android
May 10, 2024
No access to my own card information from online banking. Card Guard doesn't even work after logging in! Terrible system!
America First Credit Union - Product Description
Having America First mobile banking on your device is like having a personal branch in your pocket. With this handy & secure app, you can transfer funds, deposit money, apply for a loan, and more—at any time, day or night. 

America First mobile banking features: 

Dashboard 
Our sleek, user-friendly interface delivers the services you need quickly. The customizable dashboard also presents the information you want, right when the app is opened. 

Mobile Deposits 
There’s no need to deposit checks at branches. Simply take a picture of the front and back of the endorsed check and upload it with mobile banking. Funds will arrive quickly and securely in your account. 

Budgets & Spending 
Transactions are automatically categorized so you can track spending and create detailed reports, making maintaining your budget a snap. 

Transfers 
Move funds between America First checking & savings accounts or make loan payments. You can also use the app to send money to external accounts, if needed.  

Account Aggregation 
You can easily add accounts and cards from other financial institutions into our mobile banking app so you can monitor all your finances in one secure place. 

Loans 
No matter where or when, you can apply for auto loans, ask to increase your Visa® credit card limit, open a new line of credit, and more with our mobile banking app.  

Card Guard® 
Take control of how, where, and when your America First Visa is used. With Card Guard, you can set geographical or spending limits, and get alerts whenever a transaction takes place.
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